Adobe Acrobat crashes when trying to edit forms in Tahoe 26.1

[Todd26588134hjap]

I recently updated to Tahoe 26.1 on my Macbook pro and now everytime I double click an editable field to update it crashs (quits). Tried multiple files and also reinstalling Acrobat etc... but no luck. It ppears to be an issue with the Tahoe 26.1 update? Does anyone have solutions.

[creative explorer]

@Todd26588134hjap Are you using the old Classic interface or the new Acrobat interface? Sometimes the new Acrobat interface could be the culprit?! Try turning this off to see if this will do the trick, View-Disable new Acrobat. Acrobat will restart automatically. 

Also, you could try instead of right-clicking, how about using a keyboard shortcut Command E (MAC)—hopefully, this keyboard shortcut will open the Properties dialog box directly without causing a crash. 

[Todd26588134hjap]

Yes, it was the first thing i tried after reading a few forums. It didn't makea  difference for me. Thanks anyway

[Figge Bergquist]

I have the exact same issue. Very frustrating.

[AnandSri]

Hello!

I hope you are doing well, and thanks for reaching out. We're sorry for the trouble you had.

Could you please share more details? Is it crashing only when trying to access the form fields' properties, or with other tools/workflow? 

For testing purposes, please disable enhanced security once from Acrobat > Preferences > Security (Enhanced) > uncheck "Protected Mode at Startup" and "Enhanced Security". Click Ok, restart the app and the machine, and try again.

If the issue continues, please provide the following information: the current version of the operating system on your device and the logs from the affected machine. To collect the logs, download and run the Log Collector tool. Ensure that you select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation.

Thanks,

Anand Sri.

[Todd26588134hjap]

Thanks. That security chagne did nothing to resolve the problem. It seems to happen only wehn I double click on a form field to edit the properties. It quits the application instantly. Log report below

Date/Time: 2025-11-20 09:24:37.197 +1100
End time: 2025-11-20 09:36:07.179 +1100
OS Version: macOS 26.1 (Build 25B78)
Architecture: arm64e
Report Version: 67
Incident Identifier: 3029AFA5-F101-4948-9574-50333D7A942B

Data Source: Microstackshots
Shared Cache: B69FF43C-DBFD-3FB1-B4FE-A8FE32EA1062 slid base address 0x19c6ac000, slide 0x1c6ac000

Command: AdobeAcrobat
Path: /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/Adobe Acrobat Helper.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 25.001.20918 (25.001.20918)
Team ID: JQ525L2MZD
Is First Party: No
Beta Identifier: FBD2A40E-4D3A-5D72-8FCE-AC595F73A5B7
Resource Coalition: "com.adobe.Acrobat.Pro"(1252)
Architecture: arm64
Parent: UNKNOWN [1]
PID: 2538

Event: disk writes
Action taken: none
Writes: 2147.51 MB of file backed memory dirtied over 690 seconds (3112.41 KB per second average), exceeding limit of 24.86 KB per second over 86400 seconds
Writes limit: 2147.48 MB
Limit duration: 86400s
Writes caused: 2147.51 MB
Writes duration: 690s
Duration: 689.98s
Duration Sampled: 0.81s (event starts 689.17s before samples)
Steps: 28 (10.49 MB/step)

Hardware model: MacBookPro18,1
Active cpus: 10
Memory size: 16 GB
HW page size: 16384
VM page size: 16384
Shared cache residency: 14.39% (752.75 MB / 5231.97 MB)

Time Since Boot: 786s
Time Awake Since Boot: 786s
Time Since Wake: n/a (machine hasn't slept)

Total CPU Time: 0.094s
Advisory levels: Battery -> 3, User -> 2, ThermalPressure -> 0, Combined -> 2
Free disk space: 449.78 GB/926.35 GB, low space threshold 3072 MB
Vnodes Available: 71.44% (176229/246670)
Model: com.apple.fm.language.instruct_300m.tokenizer
Loaded: ??? - N/A, requested by UNKNOWN
Model: com.apple.fm.language.instruct_3b.tokenizer
Loaded: ??? - N/A, requested by UNKNOWN

Preferred User Language: en-AU
Country Code: AU
OS Cryptex File Extents: 178

Heaviest stack for the target process:
28 thread_start + 8 (libsystem_pthread.dylib + 7080) [0x19cb80ba8]
28 _pthread_start + 136 (libsystem_pthread.dylib + 27656) [0x19cb85c08]
28 ??? (Acrobat + 52043672) [0x11172df98]
28 ??? (Acrobat + 52043836) [0x11172e03c]
28 ??? (Acrobat + 52054492) [0x1117309dc]
28 ??? (Acrobat + 21283264) [0x10f9d81c0]
28 ??? (Acrobat + 12276376) [0x10f141298]
17 _platform_memmove + 88 (libsystem_platform.dylib + 13240) [0x19cb8f3b8]

Powerstats for: AdobeAcrobat (Acrobat) [2538]
UUID: 04069E46-5389-34E7-B471-C45576DAE5B1
Path: /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/Adobe Acrobat Helper.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 25.001.20918 (25.001.20918)
Team ID: JQ525L2MZD
Is First Party: No
Beta Identifier: FBD2A40E-4D3A-5D72-8FCE-AC595F73A5B7
Resource Coalition: 28 samples "com.adobe.Acrobat.Pro"(1252)
Architecture: arm64
Parent: UNKNOWN [1]
UID: 501
Footprint: 661.05 MB -> 1115.61 MB (+454.56 MB)
Pageins: 17226 pages
Start time: 2025-11-20 09:36:06.365 +1100
End time: 2025-11-20 09:36:07.177 +1100
Num samples: 28 (100%)
Num threads: 4
Primary state: 28 samples Frontmost App, Non-Suppressed, Kernel mode, Effective Thread QoS Default, Requested Thread QoS Default, Override Thread QoS Unspecified, p-core
User Activity: 0 samples Idle, 28 samples Active
Power Source: 0 samples on Battery, 28 samples on AC
28 thread_start + 8 (libsystem_pthread.dylib + 7080) [0x19cb80ba8]
28 _pthread_start + 136 (libsystem_pthread.dylib + 27656) [0x19cb85c08]
28 ??? (Acrobat + 52043672) [0x11172df98]
28 ??? (Acrobat + 52043836) [0x11172e03c]
28 ??? (Acrobat + 52054492) [0x1117309dc]
28 ??? (Acrobat + 21283264) [0x10f9d81c0]
28 ??? (Acrobat + 12276376) [0x10f141298]
17 _platform_memmove + 88 (libsystem_platform.dylib + 13240) [0x19cb8f3b8]
11 _platform_memmove + 76 (libsystem_platform.dylib + 13228) [0x19cb8f3ac]

Binary Images:
0x100f84000 - ??? com.adobe.Acrobat.Pro 25.001.20918 (25.001.20918) <04069E46-5389-34E7-B471-C45576DAE5B1> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/Adobe Acrobat Helper.app/Contents/MacOS/AdobeAcrobat
0x10e58c000 - 0x112b83fff com.adobe.Acrobat.framework 25.001.20918 (25.001.20918) <D4AB149A-9592-3CD8-8B21-2D2D74AA04C3> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x19cb7f000 - 0x19cb8babb libsystem_pthread.dylib (539) <E95973B8-824C-361E-ADF4-390747C40897> /usr/lib/system/libsystem_pthread.dylib
0x19cb8c000 - 0x19cb943bf libsystem_platform.dylib (359.40.3) <530FC11D-A495-375D-B2B9-81AE3E701781> /usr/lib/system/libsystem_platform.dylib

[AnandSri]

Hello @Todd26588134hjap

Thank you for sharing the details. Could you also run the Crash Log collector tool, collect the logs, and share them with the log ID? To collect the logs, please see this article: https://adobe.ly/488vlZB

We have reported the issue with the product team for further investigations, and the logs will help us in identifying the root cause and working on a fix.

Regards,

Anand Sri.

[ItsAndrea!]

I am following this thread for the emialed replies. I'm having the same issue on a project with a short deadline. I'm hoping to find a quick resolution.

[AnandSri · Accepted solution]

Hello @defaulthojnb4a4c8cm

I hope you are doing well, and I am sorry for the trouble you had.

Could you please check for the latest update of the Acrobat app from Menu (Windows)/Acrobat (Mac) > Help > Check for updates, install the latest build version: 25.001.20937. Planned update: Nov 20, 2025. Restart the app and the machine, and try again.

Let us know how it goes.

Thanks,

Anand Sri.

[Figge Bergquist]

Works like a charm! Thanks a million!

[ItsAndrea!]

Hello there, thank you so much for your response!
I don't have the option to check for updates in Acrobat (screenshot attached), but I did run a check in the Creative Cloud app, and there isn't one available. I'm unsure if I should wait for the Creative cloud update or install one of the drivers from the link you had sent. Please advise. 

[Todd26588134hjap]

I am already running the Planned updated you suggested. Problem still persists 

[Todd26588134hjap]

Actually, That update must have happened automatically overnight. I just tried again and it seems to now be working! THANK YOU

[ItsAndrea!]

I just tried mine as well, and thankfully, it seems to be back on track. I'm thinking it resolved within the last two hours. Thank you!!

[AnandSri]

Hello! I am glad that the issue was resolved for you, and the app is now working fine. Thank you all for your time and cooperation on this. 

Please feel free to reach out if you need any assistance.

Regards,

Anand Sri.

[ES19]

I am having the same isuue and we have lost so many hours trying to fix this. Adobe support has tried as well, uninstalling, cleaning up, reinstalling. It works only the first time you open the desktop Acrobat. 

We spent 2 hours and 40 minutes with support today. Problem seemed fixed until we came back 10 minutes later, issue is back! Crashes 2 seconds after opening any PDF. Adobe is the hardest to contact of any Tech company. The first guy I worked with spent 35 minutes trying to upsell me upgrades and never got around to helping with the huge problem. This is why there is no good will for them.