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caciquejr
Participant
October 25, 2017
Answered

Adobe Acrobat DC 2015 Missing PDF Printer

  • October 25, 2017
  • 1 reply
  • 1191 views

I have Adobe Acrobat Pro DC 2015 Release (Classic) which I have set to check for updates automatically. As soon as an update is available I always choose to install it. I have the most recent version 2015.006.30355. It has always worked flawlessly until recently. I use Acrobat many features frequently. One feature that is no longer available is the PDF printer. I have tried the removal and re-installation of the application with all updates. I followed the recommended troubleshooting solution to add the PDF printer manually from the C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Xtras\AdobePDF with no success. Is there anything else I can try?

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello caciquejr

    Sorry for the delay in response to your query and apologize for the inconvenience caused.

    Please check for the latest update of Acrobat from Help menu>Check for updates.

    You may also refer and try the troubleshooting steps from the following KB docs Troubleshoot PDF printing in Acrobat and Reader

    Resolve issues when configuring your printer

    Hope this helps and let us know how it goes.

    Regards,

    Anand Sri.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    December 5, 2017

    Hello caciquejr

    Sorry for the delay in response to your query and apologize for the inconvenience caused.

    Please check for the latest update of Acrobat from Help menu>Check for updates.

    You may also refer and try the troubleshooting steps from the following KB docs Troubleshoot PDF printing in Acrobat and Reader

    Resolve issues when configuring your printer

    Hope this helps and let us know how it goes.

    Regards,

    Anand Sri.

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