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Brandon25637500qkbl
Participant
August 13, 2022
質問

Adobe Acrobat DC will not open on windows 11 64bit

  • August 13, 2022
  • 返信数 2.
  • 4716 ビュー

I have updated, tried to repair, uninstalled and reinstalled, and Adobe Acrobat DC will not open on my windows 11 64bit system. When I click on the app it will open the window for a split second and shut down, and it does not bring up any error messages. 

    このトピックへの返信は締め切られました。

    返信数 2

    L
    Linda240161394rag
    Participant
    August 13, 2022

    Since last night, mine also crashes after a few seconds on my Windows 11 64-bit desktop. I've uninstalled, reinstalled, cleaned, tried multiple fixes that I've found at this site, and contacted the help line. Nothing works. I installed Adobe Acrobat Pro on my Windows 11 64-bit laptop, and it works fine. 

     

    I do have to figure out how to make it work on my desktop, though. I have run a few logs of those 'cleaning' scans and some dump files. They mean nothing to me, but could someone else look at them and know what's wrong? 

      L
      Linda240161394rag
      Participant
      August 18, 2022

      I called the 'help' phone line and got this all resolved very quickly. Highly recommend!

      V
      Victoria24863085abf1
      Participant
      August 24, 2022

      So what was the resolution?

       

      L
      Linda240161394rag
      Participant
      August 13, 2022

      I'm having this trouble too since last night, and have tried everything. Tried getting help from Adobe's "Contact Us: Real help from real people", which was useless. 

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