Skip to main content
Participant
January 4, 2021
Question

Adobe Acrobat does not correctly remember last viewed pages on startup

  • January 4, 2021
  • 1 reply
  • 494 views

I usually use Acrobat to read multiple pdfs. I have these documents open in tabs, and when I close Acrobat I expect them to reopen to the last page they were on. A problem I had with Acrobat 2019, and now the newer version, was the documents were not opening up at the right page, sometimes hundreds of pages off, in either direction. As a matter of fact, it’s gotten worse. Now every time I reopen Acrobat pages are scrambled.

 

I tried investigation this issue myself. I found the registry key where Acrobat saves the last page at HKCU\Software\Adobe\Adobe Acrobat\DC\RememberedViews\cNoCategoryFiles, which include several keys, each corresponding to a documents, they’re named from c0 to cN, and they have the subkey cViewDef, which has a value ipageViewPageNum. Now I could see what the fault is. Whenever I close Acrobat, it sets the pages of every document, to the last page of the last viewed document. So if I have 4 documents open, one at page 88, one at 100, one at 200, and so on. If I read the first document by 3 pages to 91, and close, now every document will open up to page 91, and every key ipageViewPageNum will have a new value of 90 (starts at 0 so 91-1).

 

I tested restricting write permissions to the key, and now Acrobat actually opens up to the right pages every time! But this is not a solution, since I need Acrobat to remember new pages. I’m at a loss, I do not know how to fix this.

This topic has been closed for replies.

1 reply

Karl Heinz  Kremer
Community Expert
Community Expert
January 5, 2021

What you describe sounds like a bug, and unless somebody from Adobe steps in and provides more information, we have to make this assumption. You can report bugs here: http://www.adobe.com/products/wishform.html