Adobe Acrobat free

[Kristie31236857qgax]

I'm no longer able to open Adobe Acrobat files without getting a popup that asks me to start a free trial or buy. I thought Adobe Acrobat was free. I have purchased the Acrobat export service

[Dave Creamer of IDEAS]

Are you referring to Acrobat PRO or Acrobat READER?

[Abambo · Accepted solution]

Acrobat Reader is for free. Acrobat DC and Acrobat DC Pro is a subscription based product. The export feature is a paid option to Acrobat reader. In order to be able to use that option, you need to be signed in. 

https://helpx.adobe.com/reader/using/export-pdf.html#:~:text=Adobe%20Acrobat%20Export%20PDF%20lets,(....

[Nathalie37971595b3wm]

Hi! I understand Acrobat Reader is free - but I have the same problem as the original poster. Whenever I open Acrobat I get a pop-up telling me "Start your free trial or go ahead and buy now." and I have no option to close it/ignore and just use the free Acrobat Reader. (When I close the pop-up it fully closes Acrobat). Do you know how to make that go away? Thank you!

[sophie37947217w3ne]

Hi,

I've had the same problem.
Here is the answer that worked for me (given in another topic) : 

try67

Community Expert , 

Jun 10, 2024

Copy link to clipboard

Uninstall it, then run this tool: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Then install Reader from this link: https://get.adobe.com/reader/

Hope this helps !

[Nathalie37971595b3wm]

Thank you!!

[Asier38358737map0]

Thank you!

It worked as well for me 🙂