Adobe Acrobat free

Forum|Forum|2 years ago
July 22, 2023
4 replies
5251 views

I'm no longer able to open Adobe Acrobat files without getting a popup that asks me to start a free trial or buy. I thought Adobe Acrobat was free. I have purchased the Acrobat export service

PDF

Correct answer sophie37947217w3ne

Hi,

I've had the same problem.
Here is the answer that worked for me (given in another topic) :

try67

Community Expert ,

Jun 10, 2024

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Uninstall it, then run this tool: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Then install Reader from this link: https://get.adobe.com/reader/

Hope this helps !

josephw52527449

Participant

I had this issue. I realised it would let me use the free version under my work account. I wasn't using it for work purposes anyway so logged in under my own Adobe account and it worked.

JR Boulay

Community Expert

[Sorry, wrong post in wrong topic]

Acrobate du PDF, InDesigner et Photoshopographe

Abambo

Community Expert

Acrobat Reader is for free. Acrobat DC and Acrobat DC Pro is a subscription based product. The export feature is a paid option to Acrobat reader. In order to be able to use that option, you need to be signed in.

https://helpx.adobe.com/reader/using/export-pdf.html#:~:text=Adobe%20Acrobat%20Export%20PDF%20lets,(rich%20text%20format)%20documents.

ABAMBO | Hard- and Software Engineer | Photographer

N

Nathalie37971595b3wm

Participant

Hi! I understand Acrobat Reader is free - but I have the same problem as the original poster. Whenever I open Acrobat I get a pop-up telling me "Start your free trial or go ahead and buy now." and I have no option to close it/ignore and just use the free Acrobat Reader. (When I close the pop-up it fully closes Acrobat). Do you know how to make that go away? Thank you!