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Participant
July 21, 2022
Question

Adobe Acrobat Frozen w/ Pop-up

  • July 21, 2022
  • 1 reply
  • 396 views

This pop-up appears every time I open the application and freezes the screen so that I can't close out of it or click on anything else. How can I get rid of this?

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1 reply

Amal.
Community Manager
Community Manager
July 21, 2022

Hi there

 

Hope you are doing well and sorry to hear that.

 

Please go to Acrobat Pro > Preferences > General > Under messages from Adobe, Uncheck ''Show me messages when i launch Adobe Acrobat > Click OK and reboot the application and check.

 

Regards

Amal