Adobe Acrobat Frozen w/ Pop-up

New Here ,
Jul 21, 2022 Jul 21, 2022

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Screen Shot 2022-07-21 at 1.08.21 PM.png

This pop-up appears every time I open the application and freezes the screen so that I can't close out of it or click on anything else. How can I get rid of this?

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Crash or freeze , General troubleshooting

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Adobe Employee ,
Jul 21, 2022 Jul 21, 2022

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Hi there

 

Hope you are doing well and sorry to hear that.

 

Please go to Acrobat Pro > Preferences > General > Under messages from Adobe, Uncheck ''Show me messages when i launch Adobe Acrobat > Click OK and reboot the application and check.

 

Regards

Amal

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