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beatriz_7879
Participant
August 19, 2024
Question

Adobe Acrobat is not working properly and says its corrupt and wont uninstall

  • August 19, 2024
  • 1 reply
  • 362 views

Adobe Acrobat started not printing anything, it said it was not able to print and when i tried to unistall it says the configuration data for this product is corrupt and wont uninstall

 

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
August 20, 2024

Hi @beatriz_7879,

 

Hope you are doing well. Sorry for your experience!

 

Are you using an IT-managed device? The message shown above points to that direction.

 

If that is not the case, or if you have admin access to your device, you might want to try the below steps:

Please run the Acrobat cleaner tool https://adobe.ly/46STWQU, reboot the computer once, and install the application using the direct link https://adobe.ly/3yMLNks.

 

Let me know if this works for you.

 

-Souvik

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