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Adobe Acrobat Links Not Working Correctly

Community Beginner ,
Oct 29, 2021 Oct 29, 2021

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Hello! I recently updated to the new version of Adobe Acrobat - yay! I am having issues with creating links, though. It seems that whenever I create a link it embedds the link of the folder the file is in as well. So for example if I create a link for www.xyz.com it will try to open C:/Folder/Folder/www.xyz.com

Screenshot 2021-10-29 151937.png

I turned on the security warning to preview the link before it left so I could understand what was going on. I have been using the same techniques to create links for years (Edit PDF > Link > Add/Edit Web or Document Link > Open a web page > type in webpage URL > Okay> Save PDF). I've tried saving PDFs to multiple places on my computer, in different clouds, etc. to see if that was it, but no change, and I've tried multiple PDFs so I know it is not just the one I am working on. Thoughts? Suggestions?

 

Thank you!

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Edit and convert PDFs

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Community Expert ,
Oct 29, 2021 Oct 29, 2021

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Can you share a sample file? 

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Community Expert ,
Oct 29, 2021 Oct 29, 2021

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This would happen if your link doesn't have www in it at all (or http/s:// ). You have to include either one or the other for it to be picked up as a web-URL.

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