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R
radhaa22425414
Participant
June 20, 2023
Question

Adobe Acrobat login issue

  • June 20, 2023
  • 2 replies
  • 257 views

Hi Team,

I am facing issue with Adobe Acrobat access. The files auto close. I have connected with organisation IT team and they suggested me that I don't have subscription, although I have CC license.

 

Please share your thoughts on the attached error.

This topic has been closed for replies.

2 replies

AkanchhaS8194121
AkanchhaS8194121
Legend
July 1, 2023

Hi @radhaa22425414 

 

We looked into your Adobe account, and you do not have any Creative Cloud subscription registered under your work email address.

If you have signed up for anything of your personal use, that probably be in your email account. 

So sign in with that email to activate your services.

 

Let us know if that makes a difference.

 

Thanks,

Akanchha

mariahweyne
mariahweyne
Inspiring
June 21, 2023

Make sure you sign in using the work/company profile since the license was assigned through your organization. 

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