Adobe Acrobat (newest version) keeps crashing

Forum|Forum|1 year ago
November 16, 2024
1 reply
992 views

I'm running a Mac Studio (2023), Chip Apple M2 Max, Memory 64 GB

macOS Ventura 13.4

Every time I try to open a PDF file, after about five or 10 seconds Adobe Acrobat crashes.

I have the full adobe creative suite. I've tried uninstalling and reinstalling 1 billion times.

For a few weeks, it could open PDF files less than 150 pages.

Currently, it can't even open a two page PDF

PDF

G

garn1E5678Author

Participating Frequently

It is such an unfortunate thing; in the 1990s, my adobe acrobat could open files without a problem. But now that I have a Mac studio, I wish I could just have adobe acrobat that would not crash every single time I open it

G

garn1E5678Author

Participating Frequently

I updated to Mac OSX Sequoia, uninstalled and reinstalled Adobe Acrobat reader — still crashes, even with a file only 2 pages long

C

clayh10775410

Participant

I am having the exact same issue with my mac studio and adobe. I brought the mac to the apple store for them to check and make sure it is not a hardware issue. I have uninstalled and reinstalled the operating system and removed and reinstalled adobe. I even had a remote session with adobe where they took control of my computer and removed adobe files that were not necessary and reinstalled the latest version. Adobe please help

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