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M
Murs01
Inspiring
September 27, 2021
Answered

Adobe Acrobat PDF icons have turned black on the desktop.

  • September 27, 2021
  • 2 replies
  • 2384 views

Adobe Acrobat PDF icons have turned black on the desktop.

 

I have tried numerous fixes - none seem to hold

 

One was to go to Control Panel - Admin Tools - and run Cleanup

go back to desktop and right click Refresh

this works to get rid of the black icons, but then they come right back again

 

Two was to Open each PDF and then do Save As and save back to the same name

Again this works at first, but the icons quickly return to all black

 

Any other suggestions our there?

 

Thanks.

This topic has been closed for replies.
Correct answer Murs01

Have been able to resolve the issue

 

I had recently changed default size of icons and text to 125%

 

reset default size back to 100%

go to Control Panel - Admin Tools - and run Cleanup

go back to desktop and right click Refresh

 

all as it should be and holding firm

 

thanks

2 replies

H
HebertPublicLibrary
Participant
January 17, 2023

Worked for me.  Remains to be seen how long the fix lasts, but icons were restored immediately.

M
Murs01AuthorCorrect answer
Inspiring
September 27, 2021

Have been able to resolve the issue

 

I had recently changed default size of icons and text to 125%

 

reset default size back to 100%

go to Control Panel - Admin Tools - and run Cleanup

go back to desktop and right click Refresh

 

all as it should be and holding firm

 

thanks

smilin69
smilin69
Known Participant
January 20, 2022

Hi,

I've had the same issue with Adobe CS6 and Acrobat X Pro.  I'd had the zoom setting to 115% and slowly the desktop icons would change from first page previews, to Acrobat icons, and then to the black box.  As I was using the computer, I'd notice the desktop icons "blink" every now & then.  With that the Acrobat icons would slowly begin to change to black icons.

 

I'm using an HP Z2 Mini G5

Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor

When I first installed Adobe I started with (parts) of CS4 Design Pro (Photoshop, DreamWeaver, and Flash) and also to get the base Acrobat 9. I then installed the CS6 update (giving me Acrobat X Pro (10.1.16).

 

Then, after all the icons were black, Acrobat wouldn't open the files (though the system said it was "running").

 

I uninstalled all of Adobe apps and re-installed CS4 (to begin) / CS6 following, and then uninstalled CS4. I've now reset display to 100%.

 

The past couple days I've noticed my screen icons "blink" once... which they were doing before.  The Adobe icons started going black again (two so far). 

 

 

Not sure if this matters but... I was looking at settings for sound as I wanted to adjust basic mouse/speaker sounds.  When I happened to select "Manage Sound Devices" and chose "Disable" for microphone, suddenly all of the desktop .pdf icons went black!  I've tried changing it back but no luck.

 

Please tell me there's a logical solution for this and it's not because the operating system is Windows 10.

😕😕

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