Adobe Acrobat Permissions

Forum|Forum|5 years ago
March 4, 2021
3 replies
1209 views

Acrobat keeps claiming I do not have permission to open the application "Adobe Acrobat". And it keeps telling me to contact your computer or network administrator for assistance.

Standards and accessibility

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J

jasonw16688337

Participant

I am having the same issue. I was literally using the application yesterday, and now I can't open the application or any PDF's. Any recommendations to fix this?

L

LilKW

Participating Frequently

If you have a license through your employer it may be time to be renewed.

We were also having some issues connecting to Adobe licensing servers yesterday. Don't know if it is happening today as well.

J

jasonw16688337

Participant

Thanks for the response! It's my personal account. All my other applications open and run without issues. I've had this account for years, and have never had any previous issues. This is so strange.

D

defaultvz25h10vv47q

Participant

I am having this problem too. It worked yesterday but started giving me the

You do not have permission to open the application “Adobe Acrobat” message after i restarted the computer today. This occurs when I try to open a document or the app.

I have a 2019 macbook pro running big sur 11.2.2. Personal device.

L

LilKW

Participating Frequently

Can you provide some more details:

Did Acrobat work before and when did it change?
What OS are you using?
Does this happen when you try to open the app only or when you open a document, or both?
Is this a personal device or work computer?

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