Adobe Acrobat - Prepare Form

[danielg81387373]

Last week I was able to use prepare form on my PDFs and they became fillable and worked properly.  I try to do that now and it doesn't seem to be working. I have uninstalled the program and tried again. I get the same results.

I have tried everything I can think of and cannot find a solution.  Was there an update recently that may have a bug?

[Nesa Nurani]

Well, the fields show when you use 'Prepare form' tool, so what exactly is the issue?

If the problem is that you don't see fields outside 'Prepare form' tool, there can be few things, turn on fields highlight, check that fields are not set to read only.

Can you share file?

[danielg81387373]

Well, the problem, exactly, is that when I'm working on the form, it populates. However, when I preview or close, the form does not populate. I have looked at settings, including read-only, which is not checked. Again, it worked just fine last week and I have been using this tool for years and have never come across this issue.

[Nesa Nurani]

I don't think we can help you with this unless you share a file for us to see what is going on.

[danielg81387373]

I attached a video to my last response. It shows exactly what does not happen.  I see it clear as day. Do you not?  I will add it again.

[Bernd Alheit]

Share the file. 

[danielg81387373]

I did....TWICE!!! 

[Bernd Alheit]

A .mp4 is not a .pdf file. 

[georgew42079760]

I looks like it is working properly in the video.