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Edie5FCE
Participant
December 3, 2024
Answered

Adobe Acrobat Pro 12 serial number maximum allowed

  • December 3, 2024
  • 1 reply
  • 703 views

I have Acrobat Pro 12 installed on several computers (same serial number).  Some of those computers don't exist anymore, so I can't deactivate them.  I reached out to Adobe support, but they can't help because it past the end of life.  Does anyone know how to clear out the allowed computers of the nonexistent ones? 

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Correct answer try67

Try here: https://account.adobe.com/activated-devices

If you don't see them there, either, then I'm afraid there's nothing that can be done about it.

1 reply

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
December 3, 2024

Try here: https://account.adobe.com/activated-devices

If you don't see them there, either, then I'm afraid there's nothing that can be done about it.

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