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Adobe Acrobat Pro 2020 20.5.30636 Not Updating

New Here ,
Jun 14, 2024 Jun 14, 2024

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I have about 30+ licenses for Adobe Pro and they are all starting to flag via ACAS security scans. They are not updating any further and I have no ability to download the correct version:

 

  Path              : C:\Program Files (x86)\Adobe\Acrobat 2020
  Installed version : 20.5.30636
  Fixed version     : 24.002.20759

TOPICS
Create PDFs , General troubleshooting , Install update and subscribe to Acrobat , PDF , PDF forms

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Adobe Employee ,
Jul 09, 2024 Jul 09, 2024

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Hi there

 

Hope you are doing well and thanks for reaching out.

 

If this is a work computer managed by the IT department, please reach out to your IT administrator. They will be able to submit a support ticket through the Admin console, ensuring that your issue is addressed by the dedicated support team. This process helps ensure that your request is handled promptly and efficiently by the appropriate experts.

 

Regards

Amal

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Community Expert ,
Jul 10, 2024 Jul 10, 2024

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20.5.30636 is the actual version of Acrobat 2020.

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