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MWSW
Participating Frequently
May 3, 2022
Question

Adobe Acrobat Pro 2020 and M1 Silicon

  • May 3, 2022
  • 2 replies
  • 5162 views

Looks like Acrobat DC and Acrobat Reader DC can run natively on Apple computers with M1 processors.  We have the Acrobat Pro 2020.  If I understand it correctly, Acrobat Pro will need the Rosetta emulation?  Anyone know if Adobe will have an update at some point to run Acrobat Pro natively with M1 processors?  Thanks

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    2 replies

    M
    MWSWAuthor
    Participating Frequently
    June 22, 2022

    Looks like I needed to download creative cloud install to get Acrobat 2020 to run on machine.  I uninstalled Acrobat, installed creative cloud and reinstalled adobe. Whew!  Didn't realize how much I used the functions of Acrobat until I didn't have them.  Thanks to all your suggestions and hope this helps someone else.

      O
      ocir24
      Participating Frequently
      July 18, 2022

      Hey MWSW, I have exactly the same problem with Adobe Pro 2020 on my new M1 MacBook. There is just a blank screen when I want to login and it always freezing in when I want to sign a document or change the desing in dark.

      Can you just explain in a short version how it works with creative cloud? Did you installed the latest Adobe DC Version? How can you use your Adobe Pro 2020 license with that?

      M
      MWSWAuthor
      Participating Frequently
      July 19, 2022

      Easy short version - not a clue. 🙂 Online tech support told me to do that.  I don't use Adobe DC, only Adobe Pro 2020 so not sure how it works with Adobe DC.  But my issue was that when I tried to activate my license, nothing would happen.  Sorry I couldn't be more helpful.

      Amal.
      Community Manager
      Amal.Community Manager
      Community Manager
      May 6, 2022

      Hi there

       

      Hope you are doing well and sorry for the trouble.

       

      Please go through the help page https://helpx.adobe.com/acrobat/kb/apple-silicon-m1-processor-support.html and see if that works for you.

       

      Regards

      Amal

      M
      MWSWAuthor
      Participating Frequently
      May 6, 2022

      Thanks, but that article doesn't mention if the Adobe Acrobat Pro 2020 is compatible.

      T
      Test Screen Name
      Legend
      June 19, 2022

      After setting up new computers running OS Monterey with M1 chip, when I launched Adobe Acrobat Pro 2020, it needed to install Rosetta.  When I launched Adobe again, I get the Sign in Now screen but Acrobat Licensing Application is blank.  One community response was to download and install the latest version of AAM (Adobe Application Manager) below but link took me to Creative Cloud.

      It also mentioned to delete license agreement in preferences but this didn't work either.

      I did the ‘ol restart but no go.  We use this app a lot for redaction, forms, translating to Word, etc. 

      Any suggestions?  Thanks!!

       


      The "Classic" versions of Acrobat (those with dates) are essentially frozen when they are released, just as products with permanent licenses always have been. Eventually there is an upgrade, you pay, and you get new features. So it would surprise me if Acrobat 2020 had such a major new feature. It might turn up in Acrobat 2023 or whatever (nobody knows Adobe's plans).  The subscription product, Acrobat DC, gets continual upgrades included in the price, so it is often up to 3 years ahead of the classic product.

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