Adobe Acrobat Pro 2020 Perpetual License

[Salt3277130460tx]

We have users using the Adobe Acrobat Pro 2020 Perpetual License, will they still work and can we still use them?

[creative explorer]

@Salt3277130460tx it depends... it's like saying I have a 2020 Honda, will it still work when I drive it?

A little background information would be great here? Or what are you trying to ask? Would the Adobe Acrobat Pro 2020 Perpetual License work on Windows 11? Yes, it should be okay. But, I am kinda guessing the answer as I have no clue what the question is being asked of us?

[try67]

Not really the same, since Honda doesn't have the ability to shut down your car from afar and decide you can't use it any longer (at least not that I know... I'm sure it's coming), because they are "retiring the support for it".

[creative explorer]

@try67 you think? Honda has this HondaLink Remote Package where they have the ability to remotely turn off the engine. My friend works for Honda, and he added this to my car as a joke when I first bought it...he still laughs when I can't start my car.... the first was funny, the second, just so-so, by third, I had it removed from a different dealership! 

[try67]

I do know such technology exists, sure. John Deere uses it to automatically shut down their tractors if they exit specific geographical coordinates. Supposedly it's used to prevent theft, but a nice side-effect (for them) is that a farmer can't loan his tractor to their neighbor, which is in turn forced to buy his own...

[Tariq Ahmad · Accepted solution]

Hi @Salt3277130460tx, 

Thanks for reaching out. 
To know about the EOL date and support for this version, please visit this link: https://adobe.ly/3Jmi4DR

This article covers most FAQs. If there are any further questions, please let us know. 

Best regards,
Tariq | Adobe Community Team

[toms83223532]

I deactivated the Acrobat XI Pro app on my old computer. Then I moved it to my new computer and tried to register the app and received,

“The serial number XXXXX is already in use by the maximum allowed computers. You need to deactivate another computer with 14 days to use this product”

So, I went to my Adobe account which shows “You have no activated devices”, so that’s not the issue.

I took pictures of the above information in case they change or disappear from the Adobe website.

My Acrobat XI Pro works fine on my new computer, so it’s not a compatibility issue. Apparently, it will quit working in 14 days, now that IS AN ISSUE!

So, it’s the money! I like money, and I contacted my attorney.

I explained the 2 different rejection plans Adobe has put out so far and he recommended a Class Action Lawsuit. You have got to love the attorneys, right, but in this case, I think he is correct!

It’s going to be interesting to see how Adobe plays out their desire to take our money.