I keep getting this error with the newest update, "an error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the pdf document to correct the problem". I have no clue how to resolve this but it keeps messing up proof files. My coworker is having the same issue. Issue im having: laggy program, keeps saying not responding.getting error listed above. patterns will be missing from artwork and the last page will get that error and that page will have missing art/incorrect setup from illustrator. but when the file is opened in illustrator everything is fine. This is not a consistant issue either it happens randomly Here is an image of the issue. the first file of this the top right blank area had a solid black box and then i resaved and now its missing the art completly (added black on others to hide company name)

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Question

Adobe Acrobat Pro 23.0 error issues

Forum|Forum|2 years ago
January 4, 2024
4 replies
1990 views

I keep getting this error with the newest update, "an error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the pdf document to correct the problem". I have no clue how to resolve this but it keeps messing up proof files. My coworker is having the same issue.

Issue im having:

laggy program, keeps saying not responding.
getting error listed above. patterns will be missing from artwork and the last page will get that error and that page will have missing art/incorrect setup from illustrator. but when the file is opened in illustrator everything is fine.

This is not a consistant issue either it happens randomly

Here is an image of the issue. the first file of this the top right blank area had a solid black box and then i resaved and now its missing the art completly (added black on others to hide company name)

This topic has been closed for replies.

S

Scarlett.3369Author

Participating Frequently

This randomly stopped being an issue with 28.0 and any way I would save a pdf didn't get this error, now with 28.2 its an issue again and have to save it a very spicific way. This is getting really annying that we cant update an app without it causing issue and adobe can help resolve it because they are usless

elainer38412449

Participating Frequently

Same issue here and this has been happening the last 6 months or so. It's especially bad after spending hours building a form only for it to pop up with the error when trying to secure & save the file.

S

Scarlett.3369Author

Participating Frequently

What I ended up doing is when saving is setting Compatibility to Acrobat 7 which didn't work at first so I turned off all Compresssion and turned off Compress text and line art and it works fine now. also rolled back a version of illustrator becasue it was constaintly crashing and they told me the tipical bs about it being becasue im using a server...

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

N

ne171pro

Participant

Same EXACT issue here

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