• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
8

Adobe Acrobat Pro (64 bit) Create from Scanner does not see Canon MF753 Drivers

New Here ,
Jan 15, 2024 Jan 15, 2024

Copy link to clipboard

Copied

I recently "Upgraded" Windows to WIN11 and my relatively new Canon ImageClass MF753Cdw is supposed to serve as my "Scanner/Printer" whenever I "Create from PDF Scanner", however suddenly, before the Holidays, Adobe Acrobat Pro ceased to recognize and "Printer or Scanner" Drivers?  I have tried to Contact both Canon and Adobe regarding this issue and each point to the other as far "responsability" goes?  I have referred to Adobe "Knowledgebase"  and proceeded to follow the recommended instruction regarding the deletion of all TWAIN Drivers and affiliate Drivers, then re-installed such Drivers only to find myself back at square one, that being, unable to "Create from PDF-Scanner" because Adobe fails to recognize Drivers for the Canon MF753.  I am able to use the Canon Software to Create an "Image" but must do so individually , page by page, as compared to being able to scan numerous pages into one document as I was able to do in Adobe Acrobate Pro.  This proves that Drivers are, in fact, installed, but somehow Adobe cannot recognize any?   In WIN11 "Printers and scanners", the various Drivers are all listed, so why can't Adobe recognize any?

TOPICS
Create PDFs

Views

47

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation