Adobe Acrobat Pro 64-bit keeps crashing | Windows 10 |

New Here ,
Jul 19, 2022 Jul 19, 2022

Copy link to clipboard

Copied

Adobe Acrobat pro 64-bit keeps crashing saying "insufficient memory". We have installed the 64-bit version after the crashing on 32-bit was very frequent. Now, although the crash is not frequent it does happen while user is on the final page editing it and lose all the work. Any suggestions on how to fix it would be great. 

TOPICS
Crash or freeze

Views

46

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 20, 2022 Jul 20, 2022

Copy link to clipboard

Copied

LATEST

Hi Basanta,

 

Thank you for reaching out.

 

Try the troubleshooting steps suggested for the crash in the following help document: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html.

Check if that helps.

Ensure that the application is updated to the latest version. Go to Help > Check for updates.

 

Could you please confirm if the issue occurs with some particular PDF or the PDF from a specific folder?

Share the Acrobat version number.

 

Thanks,

Meenakshi

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines