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D
defaultj83yrmfpdux8
Participant
April 23, 2021
Answered

Adobe acrobat pro 9 and adobe reader

  • April 23, 2021
  • 1 reply
  • 2857 views

I have the adobe pro 9 on my laptop, I need to view some bank documents and its asking for adobe reader and when I download that its asking me to delete adobe pro 9 which I do not want to do as I need adobe pro 9 (we are a small charity and cannot afford the upgrades so need to stick with what we have). When I try to install adobe reader it says: 

to proceed with acrobat reader installation, it is required to uninstall any older versions of adobe acrobat that may be under a perpetual licence from this machine

I do not want to delete adobe pro 9 but need adobe reader for the bank documents. 

 

What can I do please?

This topic has been closed for replies.
Correct answer try67

You're trying to open the file in your browser. Instead, save it and then open it in Acrobat directly. It should work just fine.

1 reply

T
Test Screen Name
Legend
April 23, 2021

Are you SURE you need Reader? It seems more likely you are getting this message because you are trying to view the statements in your web browser. Download them and try to open in Acrobat 9. Do you get a message?

D
defaultj83yrmfpdux8Author
Participant
April 23, 2021

Well I suppose so as I get this message when I try to view the document (its a downloadable from their website) and when I try to download it it gives the other message.

T
Test Screen Name
Legend
April 23, 2021

The message seems to show you are trying to download Acrobat Reader. Don't do that! The message in the first screen means you need to download the document you see. The file starting "Please wait..." is an actual document that you must download and open in Acrobat or Reader. 

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