Skip to main content
R
RicoCRINER
Participant
October 2, 2019
Question

Adobe Acrobat Pro 9 stopped working on Windows 10 LTSC ... don't know why

  • October 2, 2019
  • 1 reply
  • 295 views

Two workstations are both running Windows 10 Enterprise 2016 LTSC.  After working all year without any issues, both started throwing up errors everytime Adobe Acrobat Pro 9 was launched.  The errors went away on one of the workstations which now runs Acrobat just fine (but we don't know why).  The other one still gives the following error:  "This application has requested the Runtime to terminate it in an unusual way."  When I look at the Event Viewer, in the Windows > Application log I see an error showing "Event ID: 1000" and "Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9268_none_d08e1538442a243e\MSVCR80.dll"

 

Any ideas on how to resolve this, please?

    This topic has been closed for replies.

    1 reply

    T
    Test Screen Name
    Legend
    October 2, 2019

    Acrobat 9 was never tested for Acrobat 9, and is EoL with unfixed security issues. That isn't a solution, but it's a point to consider.

    You might reinstall the Microsoft C runtime references in the message.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices