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Participant
March 22, 2022
Question

Adobe Acrobat Pro - converting PDF to Word and all the text is garbled up, text is misspelled, etc.

  • March 22, 2022
  • 2 replies
  • 1497 views

I am using the paid version of Adobe Acrobat Pro and when I convert a pdf to word document, it is unuseable. If there is no fix for this, then there is no reason for me to pay for this software. Below is what gets spit out into word. 

 

on arrival, at :’:1aB, the sbjAect Dawn Kellyks vehicle was not 5resent in the iBBediate visi- torks 5arxing area right obtside ou 7nit S2p The investiga- tor canvassed the entire coB5leI and searched all vis- itor 5arxing areas uor the sbjAectks vehicle, a 2001 jlbe Chevrolet YB5ala, FL tag 8G63HHp Des5ite all euuorts, the vehicle cobld not je locatedp

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2 replies

Amal.
Community Manager
Community Manager
March 22, 2022

Hi Michael

 

++ Adding to the discussion

 

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. What is the workflow/steps you are doing to export the PDF to Word? Please try to export the PDF via the document cloud link https://acrobat.adobe.com/link/acrobat/pdf-to-word/ and see if that helps.

 

Also, make sure you have the recent version 22.1.20085 installed. Go to Help > Check for updates and reboot the computer once.

 

Regards

Amal

Participant
March 24, 2022

I tried it again using the linka nd same result. 

Dave Creamer of IDEAS
Community Expert
Community Expert
March 24, 2022

Not all programs write PDFs efficiently and correctly. I suspect the original program did not do a good job. 

 

Look at the File>Properties menu and see if the document is tagged.

David Creamer: Community Expert (ACI and ACE 1995-2023)
gary_sc
Community Expert
Community Expert
March 22, 2022

Was this a scanned and OCRed document? If not, what are the origins?

Participant
March 24, 2022

The pdf is being originally generated from an app based report writer. The app only allows for export to pdf and not word.