Adobe Acrobat Pro damages pdf format

Community Beginner ,
May 27, 2022 May 27, 2022

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Dear community,
I have a problem with my recently installed Adobe Acrobat Pro DC. Every time I try to open a pdf file, the format of the file is missing. I know that the pdf files are not damaged, I even create a file by myself using word, but when I open it with Adobe, the format is missing again. Maybe I should change some Adobe preferences, but Im not sure which one is the right one. An example of the problem is attached. Hopefully some one knows the answer to this problem.
Thanks!

 

Word justified file saved as pdf

JosLen24625787w97l_0-1653640135377.png

 

When I open it with Adobe

JosLen24625787w97l_1-1653640187126.png

 

 

 

 

TOPICS
Comment review and collaborate PDF , Create PDFs , Edit and convert PDFs , PDF forms , Standards and accessibility

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Adobe Community Professional ,
May 27, 2022 May 27, 2022

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How are you converting the Word file to PDF, exactly?

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Community Beginner ,
May 27, 2022 May 27, 2022

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Hi,

Im using standard Save as Adobe pdf option. Besides, the problem occurs with every pdf file, not only with the example im giving. Here you can see another example, a pdf I downloaded and opened with google and opened with my Adobe Acrobat.

 

Google pdf

JosLen24625787w97l_0-1653658234720.png

 

My Adobe

JosLen24625787w97l_1-1653658268669.png

 

 

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LEGEND ,
May 27, 2022 May 27, 2022

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I assume the first screen shot is of Word. Have you looked at the PDF with any other app, for example Chrome or Edge? Please share screen shot from another PDF viewer app.

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Community Beginner ,
May 27, 2022 May 27, 2022

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Hi,

The files can be opened with google with out a problem, here two examples, and again the example with my Adobe

 

Google

JosLen24625787w97l_0-1653658376480.png

JosLen24625787w97l_1-1653658408488.png

 

My Adobe

JosLen24625787w97l_2-1653658436960.png

 

 

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Adobe Community Professional ,
May 30, 2022 May 30, 2022

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Be sure that the "Use Local Fonts" option is enabled:

 

Capture_467.png

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