Participant

Question

Adobe Acrobat Pro damages pdf format

Forum|Forum|3 years ago
May 27, 2022
3 replies
670 views

Dear community,
I have a problem with my recently installed Adobe Acrobat Pro DC. Every time I try to open a pdf file, the format of the file is missing. I know that the pdf files are not damaged, I even create a file by myself using word, but when I open it with Adobe, the format is missing again. Maybe I should change some Adobe preferences, but Im not sure which one is the right one. An example of the problem is attached. Hopefully some one knows the answer to this problem.
Thanks!

Word justified file saved as pdf

When I open it with Adobe

This topic has been closed for replies.

JR Boulay

Community Expert

Be sure that the "Use Local Fonts" option is enabled:

Acrobate du PDF, InDesigner et Photoshopographe

T

Test Screen Name

Legend

I assume the first screen shot is of Word. Have you looked at the PDF with any other app, for example Chrome or Edge? Please share screen shot from another PDF viewer app.

J

José León24625787w97lAuthor

Participant

Hi,

The files can be opened with google with out a problem, here two examples, and again the example with my Adobe

Google

My Adobe

try67

Community Expert

How are you converting the Word file to PDF, exactly?

J

José León24625787w97lAuthor

Participant

Hi,

Im using standard Save as Adobe pdf option. Besides, the problem occurs with every pdf file, not only with the example im giving. Here you can see another example, a pdf I downloaded and opened with google and opened with my Adobe Acrobat.

Google pdf

My Adobe

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded