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Participant
May 27, 2022
Question

Adobe Acrobat Pro damages pdf format

  • May 27, 2022
  • 3 replies
  • 670 views

Dear community,
I have a problem with my recently installed Adobe Acrobat Pro DC. Every time I try to open a pdf file, the format of the file is missing. I know that the pdf files are not damaged, I even create a file by myself using word, but when I open it with Adobe, the format is missing again. Maybe I should change some Adobe preferences, but Im not sure which one is the right one. An example of the problem is attached. Hopefully some one knows the answer to this problem.
Thanks!

 

Word justified file saved as pdf

 

When I open it with Adobe

 

 

 

 

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3 replies

JR Boulay
Community Expert
Community Expert
May 30, 2022

Be sure that the "Use Local Fonts" option is enabled:

 

Acrobate du PDF, InDesigner et Photoshopographe
Legend
May 27, 2022

I assume the first screen shot is of Word. Have you looked at the PDF with any other app, for example Chrome or Edge? Please share screen shot from another PDF viewer app.

Participant
May 27, 2022

Hi,

The files can be opened with google with out a problem, here two examples, and again the example with my Adobe

 

Google

 

My Adobe

 

 

try67
Community Expert
Community Expert
May 27, 2022

How are you converting the Word file to PDF, exactly?

Participant
May 27, 2022

Hi,

Im using standard Save as Adobe pdf option. Besides, the problem occurs with every pdf file, not only with the example im giving. Here you can see another example, a pdf I downloaded and opened with google and opened with my Adobe Acrobat.

 

Google pdf

 

My Adobe