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Participant
December 7, 2017
Question

Adobe Acrobat Pro DC 2015 - Serial Issue

  • December 7, 2017
  • 1 reply
  • 19162 views

Hi,

I have reimaged my PC and have had to re-install the fore mentioned software.  When re-activiating after re-install with the original serial number, I receive the following message "Please enter a valid serial number".

Any ideas?

Thanks

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1 reply

kglad
Community Expert
Community Expert
December 7, 2017

uninstall your acrobat dc

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer

reinstall your acrobat dc and activate with your serial number

Single user licensee downloadable installation files available:


Updates

  • Download and installation help for Adobe links

  • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!