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defaultndy09g5k1i52
Participant
February 21, 2022
Answered

Adobe Acrobat Pro DC 32 bit

  • February 21, 2022
  • 2 replies
  • 70509 views

I use an add-in that is only available currently for 32 bit which I wasn't aware of when I upgraded my Adobe Acrobat Pro DC version to 64 bit. I can't find a link to the 32 bit installer.  Can I reinstall the 32 bit version?

    Correct answer Amal.

    Hi there

     

    Hope you are doing well and sorry for the trouble. 

     

    Please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html reboot the computer and reinstall the application using the link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

     

    To stop the Acrobat Reader DC 32-bit application from automatically upgrading to the 64-bit version, create the following registry key before the first launch of the application as described in the help page https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html
    Note: Steps are the same for Acrobat DC

     

    Regards

    Amal

    2 replies

    Dave Creamer of IDEAS
    Community Expert
    Dave Creamer of IDEASCommunity Expert
    Community Expert
    March 22, 2022

    Are you using Mac or Windows?

    Mac is 64 bit due to the OS. 

    Most Windows installers are 32 bit by default. For example, with the Creative Cloud or Technical Communication Suite. 

     

    You can find some installers here:

    https://prodesigntools.com/acrobat-dc-2022-direct-download-links.html

     

    David Creamer: Community Expert (ACI and ACE 1995-2023)
      Amal.
      Community Manager
      Amal.Community Manager
      Community Manager
      February 22, 2022

      Hi there

       

      I have shared more details with you in private message please check.

       

      Regards

      Amal

      J
      Jupiter21w
      Participating Frequently
      June 29, 2022

      Please share this with me too as I'm having the same issue. just put Acrobat Pro on a new comuter (with creative cloud) to find it is the 64bit version and my essential plug in doesn't work

      Amal.
      Community Manager
      Amal.Community ManagerCorrect answer
      Community Manager
      June 29, 2022

      Hi there

       

      Hope you are doing well and sorry for the trouble. 

       

      Please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html reboot the computer and reinstall the application using the link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

       

      To stop the Acrobat Reader DC 32-bit application from automatically upgrading to the 64-bit version, create the following registry key before the first launch of the application as described in the help page https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html
      Note: Steps are the same for Acrobat DC

       

      Regards

      Amal

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