Adobe Acrobat Pro DC 64bit and Bitdefender

New Here ,
Jun 14, 2022 Jun 14, 2022

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Hi

 

I installed Bitdefender the other day after using Kaspersky for years, i've opened a PDF today and tried to re-organise the pages, i can't seem to move any pages around now, the icons on the right hand side of the page disappear when i click on them (see attachment).

 

Before installing Bitdefender, i had no problems at all using Adobe, i did try the repair installation option but that didn't work and i checked to make sure i had the most up to date version which i have.

 

Has anyone else had these problems.

 

Thanks

Michael

TOPICS
Crash or freeze , Edit and convert PDFs , General troubleshooting

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Adobe Community Professional ,
Jun 14, 2022 Jun 14, 2022

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Hi, 

I am not sure why BitDefender would block icons to appear.

Can you confirm the exact version of your operating system and the software you use.

 

There are known issues listed at 5 Most Common BitDefender Issues and How to Solve Them (makeuseof.com)

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New Here ,
Jun 14, 2022 Jun 14, 2022

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Hi

My current software is

Windows 10 Pro version 20H2

Adobe Acrobat Pro DC version 2022.001.20117 64bit

Bitdefender Internet Security Build 26.0.18.71

 

Hope this helps as it's affecting my work

 

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New Here ,
Jun 15, 2022 Jun 15, 2022

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Hi

My current software is

Windows 10 Pro version 20H2

Adobe Acrobat Pro DC version 2022.001.20117 64bit

Bitdefender Internet Security Build 26.0.18.71

 

Hope this helps as it's affecting my work

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