Adobe Acrobat Pro DC activation

Hi there,

I've subscribed for Adobe Acrobat Pro DC since October 2016, but the application is still not activated.

I tried to sign out and back in in order to activate the product and it didn't work at all.

Please help me activating it, as I need for my daily work

Thanks for your help.

S.

This topic has been closed for replies.

Community Expert

check your account to verify your subscription is what you expect and to verify your adobe id, https://www.adobe.com/account.html

if your acrobat subscription is current,

1. sign out and then back in to your cc desktop application using the same adobe id used to pay for your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Participant

does it work also for Acrobat pro DC?

All your links are concerning CC...

Sorry I'm not very familiar with this type of procedure.

Thanks for your help

Community Expert

yes, but when I launch it in order to download Acrobat DC I only have the trial version, despite my subscription

follow the steps in message 1. they apply to acrobat dc subscriptions, as well as, cc subscriptions.

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