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Participant
September 7, 2021
Question

Adobe Acrobat Pro DC - No dictionaries found

  • September 7, 2021
  • 2 replies
  • 1645 views

Hello,

 

I'm currently running Adobe Acrobat Pro DC (Not the reader).

I'm getting a "No dictionaries found" message and i'm not sure where to find the dictionary packs that are not for reader. 

 

I have reinstalled. 

 

Our environemnt is vmware horizon instant clones packaged using appvolumes 4.1

 

Does anyone know if dictionary packs exist for Pro DC or where the dictionary would lie in the file explorer?

 

Thanks!

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2 replies

try67
Community Expert
Community Expert
November 16, 2021
Participating Frequently
November 16, 2021

We've installed those. They do not fix the issue.

Participating Frequently
November 16, 2021

Hey @MIKE5E96, we are having the exact same issue. Our latest case with Adobe (ADB-21928801-D9B0) was quite unsatisfactory as they basically told us that Acrobat is unsupported in VDI environments. As you can imagine, we are unhappy with this response because they are advertising this, which we have followed to no avail. We have also reached out to VMware because we noticed that this dictionary issue does not happen when we disable the user's Writable. They said there were no Snapvol.cfg exclusions or other configurations that we could put in place to have dictionaries functional with an active Writable.

 

We are dumbfounded that Acrobat is this difficult to get functional in VDI. We have the last straw of reaching out to our MSP to see if they have any magic bullets to resolve these issues. Another issue we are having is that we cannot insert files (.docx in our case) into an existing PDF.

 

If we come across any fixes, we will reply back here.

MIKE5E96Author
Participant
November 16, 2021

The issue I experienced was related to appvolumes. 

I presume wherever they were installed were not being captured by appvolumes. 

 

I ended up installing acrobat on the template. 

 

But for the install:
VMware Horizon Deployments — Acrobat DC Virtualization Guide (adobe.com) 

Participating Frequently
November 16, 2021

We have followed that and Acrobat (not Reader) is still non-functional.