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February 25, 2020
Question

Adobe Acrobat Pro DC Quit Unexpectedly on Mac OS Catalina 10.15.3

  • February 25, 2020
  • 0 replies
  • 1319 views

I am unsure what to do to fix this. My Acrobat Pro DC quit unexpectedly. Now it gives me an error when I try open it: 

 

Adobe Acrobat Quit Unexpectedly

 

Process:               AdobeAcrobat [1655]
Path:                  /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Identifier:            com.adobe.Acrobat.Pro
Version:               ???
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           AdobeAcrobat [1655]
User ID:               501
 
Date/Time:             2020-02-24 23:12:23.536 -0600
OS Version:            Mac OS X 10.15.3 (19D76)
Report Version:        12
Bridge OS Version:     4.2 (17P3050)
Anonymous UUID:        12C75D31-8D88-5BE2-353C-2C67A67325A4
 
 
Time Awake Since Boot: 4200 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        0
 
Exception Type:        EXC_CRASH (Code Signature Invalid)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Reason:    Namespace CODESIGNING, Code 0x1
 
kernel messages:
 
VM Regions Near 0 (cr2):
--> 
    __TEXT                 000000010e80c000-000000010e80d000 [    4K] r-x/rwx SM=COW  
 
Thread 0 Crashed:
0                                 0x000000011dcb3000 _dyld_start + 0
 
Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
  rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ffee13f3c28
   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
  r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
  rip: 0x000000011dcb3000  rfl: 0x0000000000000200  cr2: 0x0000000000000000
  
Logical CPU:     0
Error Code:      0x00000000
Trap Number:     0
 
 
Binary Images:
       0x10e80c000 -        0x10e80cfff + (0) <B0E5A575-1F00-3838-8534-139840444702> 
       0x11dcb2000 -        0x11dd42cb7 + (733.8) <EBC07CB6-870A-3A8E-B48A-67F62EA161F3> 
 
External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 3058
    thread_create: 0
    thread_set_state: 0
 
VM Region Summary:
ReadOnly portion of Libraries: Total=824K resident=0K(0%) swapped_out_or_unallocated=824K(100%)
Writable regions: Total=8404K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8404K(100%)
 
                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
STACK GUARD                       56.0M        1 
Stack                             8192K        1 
__DATA                             220K        3 
__DATA_CONST                        20K        1 
__LINKEDIT                         240K        2 
__TEXT                             584K        2 
shared memory                        8K        2 
===========                     =======  ======= 
TOTAL                             65.0M       12 
 
Model: MacBookPro15,2, BootROM 1037.80.53.0.0 (iBridge: 17.16.13050.0.0,0), 4 processors, Quad-Core Intel Core i5, 2.4 GHz, 8 GB, SMC 
Graphics: kHW_IntelIrisGraphics655Item, Intel Iris Plus Graphics 655, spdisplays_builtin
Memory Module: BANK 0/ChannelA-DIMM0, 4 GB, LPDDR3, 2133 MHz, Samsung, K4E6E304EC-EGCG
Memory Module: BANK 2/ChannelB-DIMM0, 4 GB, LPDDR3, 2133 MHz, Samsung, K4E6E304EC-EGCG
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Dec  6 2019 11:17:27 version 9.112.4.0.32.5.41 FWID 01-ac611e8a
Bluetooth: Version 7.0.3f5, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.1 Bus
USB Device: BillBoard Device
USB Device: Apple T2 Bus
USB Device: Touch Bar Backlight
USB Device: Touch Bar Display
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Headset
USB Device: Ambient Light Sensor
USB Device: FaceTime HD Camera (Built-in)
USB Device: Apple T2 Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.2
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.2
 
I'm not super tech savvy, and I need to be able to use my Acrobat Pro DC tomorrow to finish and editing project. I would appreciate any detailed help you can give me. Thanks!

 

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