Adobe Acrobat Pro DC where to enter license ?

New Here ,
Oct 20, 2021 Oct 20, 2021

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I have Adobe Acrobat DC ( 32 bit ) and a license key (xxxx-xxxx-xxxx-xxxx-xxxx-xxxxx ). I looked under Help\About and only saw update. I was looking for activate since the online licensing help said that's where I could put the license key. Is there a free trial I can download that works with this type of key ?

 

Thank you,

 

Jacob Farber

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Install update and subscribe to Acrobat

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Adobe Community Professional ,
Oct 20, 2021 Oct 20, 2021

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New Here ,
Oct 20, 2021 Oct 20, 2021

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I work for a Manager Service Provider's Help Desk and so I'd imagine the
product was bought from Adobe's website or possibly from Ingram Micro.
Since I'm not sure can you suggest a URL that can tell me based on the key
or something in the program that tells me where it came from ?

Thank you,

Jscob

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LEGEND ,
Oct 20, 2021 Oct 20, 2021

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Make sure you downloaded the right product, which won't be Acrobat DC, that's for subscriptions only. It will be Acrobat 2020, 2017 or 2015.

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New Here ,
Oct 20, 2021 Oct 20, 2021

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Thanks that is helpful. I'll check into that and update my post.

Jacob

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