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davids92969621
davids92969621
Participant
September 13, 2018
Answered

Adobe Acrobat Pro DC won't open on Win10 current desktop

  • September 13, 2018
  • 6 replies
  • 6441 views

While running multiple desktops on Win10, opening a new .pdf file will do so in the desktop where Acrobat is currently open and if that was on a different desktop then you are shifted to that desktop instead of a new instance opening on the desktop you are currently at.  Is there a way to configure Acrobat not to do this?  I want to stay on the desktop I am currently on.

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi David, Drewbern,

    Sorry for not understanding the issue previously. I tried replicating the issue on a Win10 machine and the behavior you described above is replicable. As per my understanding, this behavior is controlled by the operating system as I tried with other applications as well- MS Word/Excel for ex. and they exhibit the same behavior. It opens the file (in the desktop) where the application is currently running.

    As the issue seems to be related to the operating system,  you may share your feedback with the team using the following link: Feature Request/Bug Report Form

    -Shivam

    6 replies

    M
    Mick5D4B
    Participant
    March 17, 2023

    Hey everyone, @p3n resolved this in his post here:

    https://community.adobe.com/t5/acrobat-discussions/arcobat-and-multiple-desktops-in-windows-10/m-p/12935848#M362451

    Make sure to give him kudos!

    H
    hr0201
    Participant
    October 31, 2022

    Hi, 
    Did anyone find a solution? This is really frustrating. 

    Thanks, Harry

    V
    Venkatesh5FC2
    Participant
    June 14, 2021

    I am still facing the issue and this is only for Acrobat and not for other apps. Any plan to resolve this issue !

      D
      defaultn8gdo8ffqdg7
      Participant
      April 15, 2021

      I also have this same issue. It is very frusturating. Can anyone recommend an alternate pdf viewer that doesn't do this?

      M
      MasaoPa
      Participant
      May 26, 2020

      Has a workaround ever been published? Seems like this thread is 2 years old, and I am still fighting this issue on my Windows 10 machine with multiple "desktops".

        M
        mikekaymail
        Known Participant
        June 16, 2020

        Same here.  This is a real drag and destroys much of the virtues of virtual desktops.

        Adorobat
        Adorobat
        Participating Frequently
        September 18, 2018

        Hi davids,

        As per the issue description mentioned above,  you want Acrobat to open a new tab on the same machine on which Acrobat is currently open instead of opening it on another monitor, is that correct?

        Please try troubleshooting steps given in the following forum threads discussing the similar issue:

        Adobe Reader DC opens on the wrong screen

        How open Adobe Reader 9 in second monitor by default? [Locked]

        Let us know if you need any help.

        Shivam

        drewbern
        drewbern
        Participant
        October 25, 2018

        I have the same issue. No other applications I've used have this problem. It is indeed very frustrating. It is not at all related to having a main monitor and second monitor. Can Adobe please look into this?

        It's really very simple to recreate the issue to see for yourself. Just swipe up using 3 fingers on the track pad, add another "desktop" workspace to your desktop instances, and try opening a pdf file using acrobat in separate desktop workspaces. As no other app has this problem (Chrome, Word, File Explorer, Edge, etc), I'd expect Adobe to have done something about this by now. Can you please provide an update as to whether you understand what the problem is or not? Adorobat​

        Adorobat
        AdorobatCorrect answer
        Participating Frequently
        November 9, 2018

        Hi David, Drewbern,

        Sorry for not understanding the issue previously. I tried replicating the issue on a Win10 machine and the behavior you described above is replicable. As per my understanding, this behavior is controlled by the operating system as I tried with other applications as well- MS Word/Excel for ex. and they exhibit the same behavior. It opens the file (in the desktop) where the application is currently running.

        As the issue seems to be related to the operating system,  you may share your feedback with the team using the following link: Feature Request/Bug Report Form

        -Shivam

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