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briannes33
Participant
October 5, 2018
Answered

Adobe Acrobat Pro DC Zoom box

  • October 5, 2018
  • 3 replies
  • 6478 views

Recently the 'zoom box' went away.  I used to have the ability to 'set' the zoom to whatever number I wanted by clicking on the up or down arrows and I would see the zoom level in the 'zoom box'. However, I do not see that tool selection anywhere.  It is not a dynamic or marquee zoom and quite frankly I prefer the 'zoom box' over these tools. Does anyone know how to get this tool back?  Thank you.

This topic has been closed for replies.
Correct answer PeterFacey

Thanks for quick response. I tried that and it works. You have to move the mouse down to the foot of the window, to cause the zoom tools to appear, and then click the righthand icon which is tooltipped as "Move page controls into toolbar". You then get a magnifier icon with a plus sign in it in the top tool bar. If you click on this it expands to also give you a minus sign (and various other options).

3 replies

Ayush__Jain
Adobe Employee
Ayush__Jain
Adobe Employee
October 8, 2018

Hi All,

We acknowledge the issue and Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

Please try it out and let us know your feedback.

Thanks for your patience and support!

Regards

Ayush Jain

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briannes33Author
Participant
October 8, 2018

Close yet is there a way to get the + - and zoom level box in the quick access instead of the pull down?  Picky, I know yet it was there before and y'all took it away!  :-(

Adorobat
Adorobat
Participating Frequently
November 27, 2018

Hi briannes33,

Sorry for the delay in response.     

As per the issue description mentioned above, you are not getting zoom in/zoom out buttons in the top toolbar in Acrobat DC, is that correct?

Could you let us know dot version of Acrobat and the operating system installed on the machine? You may refer to the steps given in this link on how to check the version in Acrobat: Identify the product and its version for Acrobat and Reader DC

Would it be possible to share the screenshot of the issue with us? To share the screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Below is a screenshot of the zoom in/zoom out function in the top toolbar in Acrobat version 2019.008.20081

Let us know if you need any help.

Shivam

Ayush__Jain
Adobe Employee
Ayush__Jain
Adobe Employee
October 8, 2018

Hi,

Sorry for the issue that you are facing while using Adobe Acrobat / Reader.

Acrobat team is aware of  a similar issue that has recently surfaced (with the Oct 2 update) and working on a resolution on priority.

We will update you further on this.

Thanks

Ayush Jain

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    Carole23388187p93j
    Participant
    March 1, 2022

    I have version 21.011.20039 of Adobe Acrobat DC Pro installed and now my zoom value icons are missing.  Is there a way to get them back? 

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    PeterFacey
    Inspiring
    October 5, 2018

    Also, the zoom + or - icons have gone. Without these Acrobat is absolutely useless to me.

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    briannes33Author
    Participant
    October 5, 2018

    Peter,

    Yes, I was incorrect that instead of up/down arrows it is the + & -  icons and then next to them was the box that showed the zoom level.  Frustrating!

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    PeterFacey
    Inspiring
    October 5, 2018

    Hmm. You can click this icon to show those controls, at the bottom of the screen. I think I must have done something, in an earlier version of Acrobat, to get those controls into the toolbar at the top. But I can't find what it was now. The recent update destroyed my customisation, so I've had to create it again. I don't seem to be able to add those particular tools using the right-click on tool bar, Customise Quick Tools. Perhaps it ws possible earlier.

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