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Kristine25204361wb7y
Participant
September 17, 2023
Question

Adobe Acrobat Pro - Edit Panel Blank

  • September 17, 2023
  • 4 replies
  • 10309 views

Ever since the new update/release came out of Adobe Acrobat Pro, when I click "edit," none of the properties show up in the panel where they are supposed to be displayed. Ugh.

    4 replies

    J
    johnMaine_6655
    Participant
    April 10, 2025

    I just had this problem occur to me with Adobe Pro (Gov't contract). The entire left panel is blank always except when "all tools" is shown. Not the "toolbar." Happens on Edit, Convert, & Esign. AFAICT happens whenever not on "all tools." I tried:

    restart of app

    restart of computer

    uninstall Adobe Pro, restart computer, reinstall Adobe Pro, restart computer.

     

    Nothing fixes it. The only way I can find my edit tools that I need is putting them in the toolbar, and R-click for the font controls. If I needed to edit the paragrah controls, I couldn't, they're not there.

    Using Adobe Creative Cloud to uninstall/reinstall.

      T
      Community Manager
      Tariq AhmadCommunity Manager
      Community Manager
      April 21, 2025

      Hi @johnMaine_6655, 

       

      Sorry for the troubled experience and delayed response. 

      Please ensure your copy of Adobe Acrobat is updated. To check for any pending updates, launch Acrobat > Help > Check For Updates.

       

      If the issue reoccurs after installing updates, please help us with the following:

      • Acrobat version installed: https://adobe.ly/4jERsL5
      • OS name and version. 
      • A video showcasing the problem that you are experiencing on your end. 

      I look forward to your response..

       


      ~Tariq

      J
      Johnnie322654745h21
      Participant
      July 11, 2025

      No, it was temporary circumstances.

      I only had the problem when working remotely, over a "secure" VPN, when I returned to the office all was normal (I don't want to use the word "good" as Adobe hasn't fixed their added text bugs since 2015). I seldom work from home. They ask for a video but I am working on a gov't owned computer and can't do that, even if I had capability I'm working with confidential documents. I can't even show the other mentioned problem as I'm working with confidential documents.

      B
      Brian34685045gnri
      Participant
      January 9, 2024

      I encounted this issue yesterday on my Windows 10 machine at work.  I was able to fix it by closing Acrobat, going into Task Manager and ending all Acrobat processes still active, then running the Repair tool from Settings - Apps & features - Modify.

      J
      JoeDRose
      Participant
      October 20, 2023

      To fix the user who had the same issue, I had to uninstall and re-install Adobe to get the left panel to come back. The user had that issue on Convert and Edit Tabs. My unicorn uses Adobe with their Practice Master to get documentation and do other day-to-day times. As per user, this started happening right after a recent update to Adobe that was pushed a few days back.

      What I did before I did my last resort of uninstall and re-install below:

      Adobe Acrobat

      Help > Repair Installation (No fix)

      Help > Check for Updates... (Was up to date)

      Disabled new Acrobat from File drop down. (No fix)

      After closing Adobe would need to go to Task Manager and close out task manyally since 2 adobe process would stay open even after closing.

      PC restart (No fix)

      gary_sc
      Community Expert
      gary_scCommunity Expert
      Community Expert
      September 18, 2023

      Hi, @Kristine25204361wb7y, this happened to me as well. I contacted Adobe and they told me to try quitting and restarting.

       

      What can cause this is to go into the old Acrobat, do something (anything), and then go back to the new Acrobat and try to do something too quickly. Yeah, sounds very strange. However, when I did what I just mentioned, and then waited to a count of 10, and then tried to do something in the new Acrobat, the problem didn't show up. 

       

      I'm going to assume (crossed fingers) that they will fix this.

       

      Let me know how it goes.

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