Adobe Acrobat Pro is not responding

Hello All,

I'm seeking assistance with an issue I've encountered today with Adobe Acrobat Pro. I installed the software on a Dell Latitude 9520 laptop, but unfortunately, when the user attempts to open a PDF file, Adobe Acrobat freezes and becomes unresponsive.

I've taken several troubleshooting steps, including uninstalling, and reinstalling the application, but the issue persists.