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Adobe Acrobat Pro is not responding

New Here ,
Aug 14, 2024 Aug 14, 2024

Hello All,

 

I'm seeking assistance with an issue I've encountered today with Adobe Acrobat Pro. I installed the software on a Dell Latitude 9520 laptop, but unfortunately, when the user attempts to open a PDF file, Adobe Acrobat freezes and becomes unresponsive.

 

I've taken several troubleshooting steps, including uninstalling, and reinstalling the application, but the issue persists.

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Adobe Employee ,
Jan 14, 2025 Jan 14, 2025

Hi @GSS_profile,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

Would you mind trying out the steps mentioned below:

Go to Menu-> Preferences-> Security (enhanced)-> uncheck the option "Run in AppContainer"-> Restart.

 

Hope this helps.


-Souvik

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Adobe Employee ,
Feb 04, 2025 Feb 04, 2025
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This is a test message


^VS

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