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12

Adobe Acrobat Pro layout is different

New Here ,
Nov 22, 2022 Nov 22, 2022

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Hi there

 

Thanks in advance for any support.

 

I had Adobe Acrobat Pro installed on my old work laptop last year, and it looked like the first attached image, called old version. It looks more like your traditional installed program with the menu bar.

 

My IT department* just installed Adobe Acrobat Pro on my new laptop, and it looks like this, see image attached called new version. This gives more of an online vibe which I'm not keen on, and no menu bar. 

 

Is this how it should be? Did Adobe redesign it? I preferred the old version. Maybe people familiar with the 'new version' can tell me if this is a good thing and I just need to get used to this drastic new layout. Am I missing any features from the old version?

 

Many thanks in advance for any help that can be affored to me.

 

Thank you.

 

Paul

 

*I'm asking this forum because I don't think my IT department knows much about Adobe Acrobat, only how to install the programme so they won't be able to answer my query.

 

Old version.PNGNew version.PNG

 

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correct answers 1 Correct answer

New Here , Jan 05, 2024 Jan 05, 2024

Can this be pinned to the top of the page instead of the Adobe employee "I'm sorry" reponses that are currently there? This was actually helpful.

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correct answers 2 Pinned Replies

Adobe Employee , Sep 05, 2023 Sep 05, 2023

Hi All!

 

We appreciate your valuable feedback! We're always looking for ways to make Acrobat better, and we appreciate the time and effort you have taken to share your feedback with us.

We acknowledge that the new Acrobat represents a notable change, however we hope that as you get familiar with the new interface, you are able to be more productive & get more out of Acrobat. With the new interface, we aim to:

 

  1. Provide a simplified viewing experience that helps reduce clutter & optimise it fo
...

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Adobe Employee , Sep 08, 2023 Sep 08, 2023

Hi there,

 

Hope you are doing well and sorry for the experience.

 

We acknowledge that the new Acrobat represents a notable change; however, we hope that as you get familiar with the new interface, you can be more productive and get more out of Acrobat.

 

We are actively working on all the feedback provided and will address them with the highest priority.

 

As you get more comfortable with the new interface, please contact us with specific questions on tools, features, or functionalities. We’re

...

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New Here ,
Nov 10, 2023 Nov 10, 2023

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THANK YOU! After years of usign the old format I was incredibly lost in the new one.

 

Note to Adobe - I understand updating software to modernise it but changing the layout of everything, including the sides that things are on, is extremely puzzling and unnecessarily confusing to your user base. 

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New Here ,
Nov 20, 2023 Nov 20, 2023

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Thank you SO MUCH! mine updated randomly and i hated the new "organize pages". The old version was much easier to work with.

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New Here ,
Jan 05, 2024 Jan 05, 2024

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Can this be pinned to the top of the page instead of the Adobe employee "I'm sorry" reponses that are currently there? This was actually helpful.

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New Here ,
Feb 05, 2024 Feb 05, 2024

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A huge thank you!!  I saw that in the menu but I was afraid to click it not having any clue what it would do, but it was exactly what I wanted.  Thank you so much!!!

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New Here ,
Feb 12, 2024 Feb 12, 2024

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I do not see that option to "Disable new Acrobat"

 

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Adobe Employee ,
Feb 13, 2024 Feb 13, 2024

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Hi there

 

Please go through the help page https://helpx.adobe.com/acrobat/learn-new-acrobat.html and see if that works.

 

~Amal

 

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Community Expert ,
Feb 13, 2024 Feb 13, 2024

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New Here ,
Feb 14, 2024 Feb 14, 2024

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LATEST

Thank you Bernd Alheit for this screenshot.  I was prompted by  Adobe to restart before I was allowed to open the software. I did as instructed, got the new version and the layout is horrible. When comparing the two layouts, I absolutely thought the previous layout was/is much better, easier to move around in, easier to find the options I use and we have all become accustom to a toolbar being on the top of the screen, in most every company's software.  I find it abhhorent how most software developers think when they change a layout it is automatically better and will be accepted by the public, when in reality this is rarely the case. If you want to update the software running in the background, that is perfectly acceptable but do not radically change the view the consumer sees when opening the software.  Thankfully, Adobe has, as this point, given its customer base the option of returning to the previous version's screen layout.

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New Here ,
Dec 18, 2022 Dec 18, 2022

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The new layout is absolutely horrible and labor intensive trying to use anything.  Thank goodness there is a disable button to bring back the old User Friendly layout where averything is available in front of you and customizable.  The new layout makes no sense.

Adobe, leave what works well alone.

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New Here ,
Apr 06, 2023 Apr 06, 2023

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it is just so horrible

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New Here ,
Aug 16, 2023 Aug 16, 2023

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I recently started using Adobe Acrobat, and my layout was the new layout since it was recently installed. After using it for a while... I needed an IT manager to change something with the software. The IT manager took remote desktop control of my screen, opened up Adobe Acrobat, changed it to the old layout before doing software changes, and then finished doing the software changes he needed to do for me. And I thought, "Disable new Acrobat?" And so I tried out the old layout (which I've never seen before). And I liked it soooooo much more than the previous layout I had been using till that point! Even though I began using Adobe Acrobat with the new layout, I still liked the old layout way better!

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New Here ,
Aug 22, 2023 Aug 22, 2023

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Thank goodness someone asked this question! It was driving me insane. Feels like everything is completely backwards and so lost on where everything is. 

Adobe, here's an idea. If you are goingt to change the layout of your program, how about adding in a feature that allows us to move the tool bars and such around so that each user can set it up the way we like it. Being a right handed person, the layout makes it completely uncomfortable and like I should be using my left hand to control my mouse. Completely counter-intuitive. 

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New Here ,
Jan 04, 2023 Jan 04, 2023

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I'm so glad you asked this question. I had been persevering, trying to get used to the new format but it's just horrid. I'm so glad that you can revert to the old format. 

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Adobe Employee ,
Jan 05, 2023 Jan 05, 2023

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Hi @default50ljj8fby8k4 @defaultbhnp5pqqliax 

 

Sorry to hear about your frustrating experience.

Please share your feedback with our engineering team here: https://acrobat.uservoice.com/ and share your observation/findings about the New UI experience with Acrobat Pro.

 

Thanks,

Akanchha 

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New Here ,
May 14, 2023 May 14, 2023

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I agree as well. This is a horrible design, and thank God you can go back to the orginial GUI. Please keep this layout option forever. Or atleast have a layout section that user's can switch from. For example, the old layout, new layout, and future new layout. Thanks!!

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New Here ,
May 14, 2023 May 14, 2023

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users*.

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New Here ,
Sep 08, 2023 Sep 08, 2023

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Just here to say the new version is absolutely awful. 

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

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Hi all,

I installed the new 64-bit Acrobat and later found the File menu > Disable New Acrobat.

It went back to the old layout.

Now, how do I switch it back to the New Acrobat layout? I cannot see it.

Mike Witherell

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

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Oops, duh. View > Enable New Acrobat.

i found it

Mike Witherell

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Adobe Employee ,
Feb 07, 2023 Feb 07, 2023

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Great @Mike Witherell 

Let us know if there's anything else we can help you with in future.

 

~Akanchha 

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Community Expert ,
May 15, 2023 May 15, 2023

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robertm43519250: "The new layout is absolutely horrible and labor intensive trying to use anything. Thank goodness there is a disable button to bring back the old User Friendly layout where averything is available in front of you and customizable. The new layout makes no sense.

Adobe, leave what works well alone."

Much the same was said about the move to the "new interface" of Acrobat X.
But they did it anyway...
Prepare yourself for the worst.

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New Here ,
Jun 22, 2023 Jun 22, 2023

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I have two computers with Win 11 installed. Exact same version of Acrobat Pro, but the laptop doesn't have "Enable new Acrobat" in the View menu, the desktop has. How come?? Driving me nuts...

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Community Expert ,
Jun 22, 2023 Jun 22, 2023

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Not all installations get this feature. 

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New Here ,
Jul 05, 2023 Jul 05, 2023

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Thank you so much that new version was messing me!!! Thanks 🙏🏽 

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New Here ,
Aug 10, 2023 Aug 10, 2023

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THANK YOU!!!! I hate the new layout it was driving me crazy!

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