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Participant
Dec 6, 2022 8:10 PM UTC
Question

Adobe Acrobat Pro - Missing characters for languages in dropdown forms

Ive been trying to create an editable form with the use of Dropdown Lists, and while it looks ok in Acrobat Pro, it has problems with displaying the correct font in web browsers for special characters in the Polish language (ex. ę, ą, ć, ó, ż, etc...). The font that I am using is Arial Bold, so I know for a fact that it supports Polish special symbols.

I have checked my PDF files in both Firefox and Chrome, both show the same error, only that they display the substitute in a different way. Is there some kind of "setting" I should check in Acrobat Pro?

Thanks!

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6 replies

JR Boulay
Community Expert
Community Expert
Dec 7, 2022 2:27 PM UTC
Acrobate du PDF, InDesigner et Photoshopographe
JR Boulay
Community Expert
Community Expert
Dec 7, 2022 11:33 AM UTC

You should use Helvetica instead of Arial (no one will see the difference).

Because Helvetica is part of the "Standard 14 Fonts" of the PDF.

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Acrobate du PDF, InDesigner et Photoshopographe
Bart10152Author
Participant
Dec 7, 2022 11:38 AM UTC

Oh! Thanks for the tip.

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try67
Community Expert
Community Expert
Dec 6, 2022 9:29 PM UTC

Report the issue to the developers of these PDF browser plugins. It has nothing to do with Adobe.

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Bart10152Author
Participant
Dec 6, 2022 9:59 PM UTC

Ok, so another way to put the question would be - how to export such a PDF so that the text is saved as curves, but to be able to retain a dropdown list?

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try67
Community Expert
Community Expert
Dec 6, 2022 10:45 PM UTC

Not possible. Drop-downs can only contain text, not images or graphics.

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