Adobe Acrobat Pro moves when saving a PDF with another name

Report · Oct 18, 2019

I am operating on Windows 10 - with Adobe Acrobate Pro DC - Version 2019.021.20048.

I read through aritcales and found people having problems getting the program to open on a specifc screen. I have that resolved, but now - if I have a PDF open and I select SAVE AS and pick my folder and save the PDF with a different name than when I opened it - Adobe moves to the primary screen. I don't want it on the primary screen, I want it on my second screen; which is where it opens and I always use it. WHY is it doing this? Is anyone else having this issue? If so, has anyone discovered the WHY? It is creating rage in my already stressful and fast pace day.

HELP

Robert

Report · Oct 18, 2019

I am curious if any other program behaves this way, or is it just Acrobat? I would tend to be just as suspicious of the OS doing this. I have a work laptop that likes to make things move from screen to screen, and it occurs when my machine goes into sleep mode, and moves on wakeup. Any more details you can provide might help troubleshoot.

My best,

Dave

Report · Oct 18, 2019

So far it is only Adobe that is reacting this way. I will try some other programs an see.

I did reboot my computer, and it is still happening.

Thank you,

Robert

Report · Oct 18, 2019

More information....

If I don't have Adobe maiximized - it doesn't do it. As soon as I maximize it - it does it.

Any thoughts?

Robert

Report · Oct 18, 2019

I wonder if this is related to the problem I often see with Acrobat when I'm using 2 monitors.

If just one pixel of the Acrobat window is imaging on the other screen, the resolution, sizing, and positioning goes haywire. Most times the top menu is completely cut off so I can get to the max/min buttons, menus, etc.

The only solution I've found is to temporarily unplug the second monitor and the Acrobat application window will now snap into place on the remaining screen.

Report · Oct 28, 2019

Hello Dave,

It is only Adobe that is doing this. The only work around I have found is not maximizing it. I streatch it as far to each side, top and bottom as I can and work with it.

I've updated software - still an issue.

Thanks,

Robert

Report · Apr 22, 2020

I'm having similar, but somewhat different, issues with Adobe Acrobat. I have a second monitor with 4k resolution. I like to use the Windows 10 docking feature to put my applications onto 1/4 of the screen, so I can have 4 apps open at one time on that screen. Whenever I use Save As, the Acrobat window moves 7 pixels inward, causing it to overlap my other apps by 7 pixels and creating a 7 pixel gap at the edges of the monitor. I have found that even if I size it manually, if it is too close to the edge - within 7 pixels - Adobe will jump 7 pixels away when doing a Save As. If I manually size it to be as big as the screen, the first Save As will cause it to jump down and to the right, the next one will cause it to jump up and to the left. Repeats this pattern on subsequent Save As commands. It is as if Acrobat cannot stand to be too close to the edge of the screen. Some things I've noticed:

It only happens with Acrobat, no other program I've ever used has ever done this.
It only happens when Acrobat is within 7 pixels of any edge of the screen.
It happens on three different 3 machines, all have Windows 10 installed.
It happens with Acrobat Pro 2017 Ver 2017.011.30166 and with Acrobat Reader various versions over the last few years (always keep it updated, updates have never fixed it).
The only thing I found that triggers it is Save As. After I've given it a file name, it happens immediately after I click OK. If I'm overwriting an existing file, it happens immediately after I confirm that I want to overwrite the file.
It never happens if I use Save, for example if I make a change like highlighting something and then use Save to update the file. If I use Save As to update the file, it always happens, and it happens after I confirm that I want to overwrite the file.
If I have Acrobat open across two screens, it moves to the screen that most of Acrobat is in. For example when 1/3 of Acrobat is in monitor 1 and 2/3 of it is in monitor 2 it will move to monitor 2, or when 2/3 of it is in monitor 1 and 1/3 of it is in monitor 2 it will move to monitor 1. That in itself is an acceptable behaviour, however, the new position of the Acrobat window is 7 pixels from the edge that is against the other monitor.
I have never had Save As move Acrobat from one monitor to the other, except when it's across both monitors as mentioned above
Sleep and Hibernate can cause various resizing and position issues, including moving things off screen so I cannot access them. However this can happen with most of my other apps, and therefore is a different issue that appears to be the OS. Also very annoying!

I know it's probably not a big deal, but it gets super annoying after having to continually move my Acrobat window. I've been dealing with this for years. Anyone else having this issue? Why does this happen? Can this be fixed???

Report · Apr 27, 2023

I am batlling the same issue with Acrobat Reader, set to fill half of the screen on my second monitor. Like you said, it's not a big deal, but just add it the list of "Things Software and Operating Systems Do that Make No Sense." It drives my CDO (That's "OCD" with the letters arranged alphabetically, as they SHOULD be...) straight up the wall! I mean, c'mon... aren't there a few lines of code they could throw in to keep their software from ruining our day??? (I know — First World Tech Problems...)

Report · Apr 29, 2023

Agree @Artboy34, it is something that Adobe could correct.

But this is a user-to-user help forum and the engineers rarely show their face here.

Suggestion: log this as a bug-fix/feature request in the UserVoice forum, https://acrobat.uservoice.com/ It has a great chance of being noticed by Adobe's engineers and customer service team.