adobe acrobat Pro not opening after updating to macOS Monterey

Question

IAdobe suite is not opening !!!! ncident Identifier: AC48C116-A9DF-4D27-B887-AC2EA3880411CrashReporter Key:   498B5790-5FF7-E28D-AB01-DEC42A944EAEHardware Model:      MacBookAir8,2Process:             AdobeAcrobat [581]Path:                /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobatIdentifier:          com.adobe.Acrobat.ProVersion:             22.001.20085 (22.001.20085)Code Type:           X86-64 (Native)Role:                DefaultParent Process:      launchd [1]Coalition:           com.adobe.Acrobat.Pro [689] Date/Time:           2022-07-06 15:43:59.7428 +0200Launch Time:         2022-07-06 15:43:59.4528 +0200OS Version:          macOS 12.4 (21F79)Release Type:        UserReport Version:      104 Exception Type:  EXC_CRASH (SIGKILL (Code Signature Invalid))Exception Codes: 0x0000000000000000, 0x0000000000000000Exception Note:  EXC_CORPSE_NOTIFYTermination Reason: CODESIGNING 1  Triggered by Thread:  0 Thread 0 Crashed:0                                      0x10d575ad0 _dyld_start + 01   ???                                         0x1 ???

AkanchhaS8194121 · Answer

Hi Patrick

Looking at the description above, if we understand correctly, you haven't been able to launch/open Adobe Acrobat after installation. Is that right?

Open the Activity Monitor>select the Acrobat process running in the background> Force Quit> Now launch Acrobat.
No luck? Reboot the computer
Uninstall the application and its old traces using a cleaner tool: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

and reinstall: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

Let us know the result.

Thanks,

Akanchha

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