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MaterLuporum
MaterLuporum
Inspiring
August 27, 2024
Answered

Adobe Acrobat Pro’s Modification Date doesn’t change when app is updated

  • August 27, 2024
  • 1 reply
  • 467 views

When I update my Adobe apps, the app’s modification date and time are changed accordingly — except Acrobat Pro.  (See below)

 

 

According to Acrobat’s Modification Date, it hasn’t been updated since 2019:

 

 

Also, when I try to open “About Adobe Acrobat Pro DC” from the app’s menu, it hangs up and I have to Force Quit:

 

 

 

 

 

 

Diagnosis, anyone?     

This topic has been closed for replies.
Correct answer MaterLuporum

This issue was resolved with the help of Adobe TS  over the phone.  Per their instructions, I downloaded AcroCleanerMac.dmg, a more muscular version of the Acrobat Uninstaller; after running it, I downloaded Acrobat_DC_Web_WWMUI.dmg and re-installed Acrobat Pro DC. 

1 reply

MaterLuporum
MaterLuporumAuthorCorrect answer
Inspiring
August 30, 2024

This issue was resolved with the help of Adobe TS  over the phone.  Per their instructions, I downloaded AcroCleanerMac.dmg, a more muscular version of the Acrobat Uninstaller; after running it, I downloaded Acrobat_DC_Web_WWMUI.dmg and re-installed Acrobat Pro DC. 

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