• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Acrobat Pro’s Modification Date doesn’t change when app is updated

Explorer ,
Aug 27, 2024 Aug 27, 2024

Copy link to clipboard

Copied

When I update my Adobe apps, the app’s modification date and time are changed accordingly — except Acrobat Pro.  (See below)

 

Screen Shot 2024-08-27 at 13.16.14 .png

Screen Shot 2024-08-27 at 13.16.37 .png

Screen Shot 2024-08-27 at 13.17.08 .png

Screen Shot 2024-08-27 at 13.17.51 .png

Screen Shot 2024-08-27 at 13.18.07 .png

 

According to Acrobat’s Modification Date, it hasn’t been updated since 2019:

 

Screen Shot 2024-08-27 at 13.20.27 .png

Also, when I try to open “About Adobe Acrobat Pro DC” from the app’s menu, it hangs up and I have to Force Quit:

 

Screen Shot 2024-08-27 at 13.26.38 .png

 

Screen Shot 2024-08-27 at 13.27.19 .png

 

Screen Shot 2024-08-27 at 13.28.05 .png

 

Screen Shot 2024-08-27 at 13.28.20 .png

 

Screen Shot 2024-08-27 at 13.28.31 .png

 

Diagnosis, anyone?     

TOPICS
Crash or freeze , Modern Acrobat

Views

49

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 30, 2024 Aug 30, 2024

Copy link to clipboard

Copied

LATEST

This issue was resolved with the help of Adobe TS  over the phone.  Per their instructions, I downloaded AcroCleanerMac.dmg, a more muscular version of the Acrobat Uninstaller; after running it, I downloaded Acrobat_DC_Web_WWMUI.dmg and re-installed Acrobat Pro DC. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines