• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Acrobat Pro Web Version Vs Desktop version

New Here ,
May 28, 2024 May 28, 2024

Copy link to clipboard

Copied

I have purchased the Pro version for Adobe. The older version that I had did everything I needed it to do, but it looks like that version is not offered anymore. I have since upgraded to the Adobe Acrobat Pro, however I am having issues with web version vs the desktop app version. In the web version I can move things around just fine and highlight just fine but then when you get to the desktop app I cannot select multiple text boxes or highlight. Is there a fix for this on why I have certian features in the web version vs the app version?

TOPICS
Edit and convert PDFs , How to , PDF

Views

93

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 10, 2024 Jun 10, 2024

Copy link to clipboard

Copied

LATEST

Hi there

 

Hope you are doing well.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
 
What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20759 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/3KA64fk

 

~Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines