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Anne Mette Karlsen
Anne Mette Karlsen
Participant
October 23, 2023
Question

Adobe Acrobat pro XI - can`t past pictures after updating Acrobat DC today 23.10.23

  • October 23, 2023
  • 1 reply
  • 1008 views

I have used and still uses Adobe Acrobat pro XI for years, to fill inn text, change text and past pictures.

Today Acrobat DC was updatet with a new version, and I can not longer past pictures in my Adobe Acrobat pro XI.

I am told to use Acrobat DC to do this operation.  And I can`t do that in Acrobat DC - that`s why I have Pro XI.

Please help!

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    1 reply

    try67
    Community Expert
    try67Community Expert
    Community Expert
    October 23, 2023

    It is not a good idea to have two different versions of Acrobat installed at the same time, or even of Acrobat and Reader. It will lead to conflicts. You need to choose which version you want to work with, and remove the other one.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    October 23, 2023

    PS. Acrobat XI is an old and unsupported version, and is no longer compatible with Windows 10, which can explain why you're getting this error message. To increase the chances of it working properly make sure you have all updates installed (up to 11.0.23) and run it in Compatibility Mode with an earlier OS, like Windows 7.

    Updates are available here:
    ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/
    You must use a dedicated FTP client to open the link, it won't work in most browsers.

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