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bernie2468
Participating Frequently
January 12, 2019
Answered

Adobe Acrobat Pro XI Mac OS

  • January 12, 2019
  • 1 reply
  • 6359 views

Hello All,

I have had Adobe Acrobat Pro Xi installed on my MacBook Pro, was working fine until i upgraded the OS to Mojave then it automatically installed Adobe Creative Cloud. Unfortunately with this installed it blocked the opening of another application allowing Airbus World to operate, Adobe Creative Cloud opens up instead of the Java Script.

How do i doable / delete Adobe Creative Cloud to stop the above happening, all i want is Adobe Acrobat Pro XI to work as stand alone like it always has previously?

Thanks.

This topic has been closed for replies.
Correct answer kglad

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer

you then face the issue that mojave is not compatible with acrobat xi so you can expect some problems trying to install it. this may (or may not) be helpful,  https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 12, 2019

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer

you then face the issue that mojave is not compatible with acrobat xi so you can expect some problems trying to install it. this may (or may not) be helpful,  https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

B
bernie2468Author
Participating Frequently
January 14, 2019

Hello kglad,

Thanks for taking the time to reply your answer worked with deleting Creative Cloud etc got Java working again for my app. Unfortunately Adobe has left me stuck with Acrobat Pro XI not fully functional due to not being able to update and it crashes every now and then but its working!

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 14, 2019

you're welcome.

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