Skip to main content
Participant
March 11, 2020
Answered

Adobe Acrobat Pro XI no longer working with Windows 10

  • March 11, 2020
  • 3 replies
  • 11608 views

I have not been able to use Adobe Acrobat Pro XI since Windows 10 was updated around December 2019.  I was told by some vendor that last time Windows made an update, Adobe Acrobat Pro XI stopped working.  Too bad.  Just buy a newer version.  Well, guess what?  My Adobe Acrobat Pro XI worked wonderfully before someone decided to change something in Windows 10.  That is REALLY not fair!

 

Why should I buy a newer version or subscribe to the DC version?

 

Is anyone else having my problem?

    This topic has been closed for replies.
    Correct answer JR Boulay

    Acrobat Pro 11.0.23 works fine on Windows 10, I guess you should update your Acrobat:

    https://supportdownloads.adobe.com/product.jsp?product=1&platform=Windows

    3 replies

    Participant
    October 6, 2022

    I have not been able to use Adobe Acrobat Pro XI since Windows 10 was updated around December 2019

    JR Boulay
    Community Expert
    JR BoulayCommunity ExpertCorrect answer
    Community Expert
    March 11, 2020

    Acrobat Pro 11.0.23 works fine on Windows 10, I guess you should update your Acrobat:

    https://supportdownloads.adobe.com/product.jsp?product=1&platform=Windows

    Acrobate du PDF, InDesigner et Photoshopographe
    GiLarocAuthor
    Participant
    March 11, 2020

    Thank you JR Boulay!!!!!  This is absolutely amazing.  With the update link you gave me, I'm now able to use Adobe Acrobat Pro XI with Windows 10.  So far so good!

     

    I have now subscribed to automatic updates.  Thank you again!  You made my day!

    try67
    Community Expert
    Community Expert
    March 11, 2020

    There's no point. Acrobat XI is past its end-of-life and won't be updated any more.

    Legend
    March 11, 2020

    This is the story of Windows 10. It isn’t like older version of Windows. Instead, it’s constantly updated, and you can’t opt out. This in turn means from time to time old apps break. It generally safest to subscribe to apps, so you can get new versions to match, as you need them. Standing still - paying once and using forever - is no longer on the table.