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1

Adobe Acrobat Pro XI no longer working with Windows 10

Explorer ,
Mar 11, 2020 Mar 11, 2020

I have not been able to use Adobe Acrobat Pro XI since Windows 10 was updated around December 2019.  I was told by some vendor that last time Windows made an update, Adobe Acrobat Pro XI stopped working.  Too bad.  Just buy a newer version.  Well, guess what?  My Adobe Acrobat Pro XI worked wonderfully before someone decided to change something in Windows 10.  That is REALLY not fair!

 

Why should I buy a newer version or subscribe to the DC version?

 

Is anyone else having my problem?

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1 ACCEPTED SOLUTION
Community Expert ,
Mar 11, 2020 Mar 11, 2020

Acrobat Pro 11.0.23 works fine on Windows 10, I guess you should update your Acrobat:

https://supportdownloads.adobe.com/product.jsp?product=1&platform=Windows


Acrobate du PDF, InDesigner et Photoshopographe

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LEGEND ,
Mar 11, 2020 Mar 11, 2020

This is the story of Windows 10. It isn’t like older version of Windows. Instead, it’s constantly updated, and you can’t opt out. This in turn means from time to time old apps break. It generally safest to subscribe to apps, so you can get new versions to match, as you need them. Standing still - paying once and using forever - is no longer on the table. 

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Community Expert ,
Mar 11, 2020 Mar 11, 2020

Acrobat Pro 11.0.23 works fine on Windows 10, I guess you should update your Acrobat:

https://supportdownloads.adobe.com/product.jsp?product=1&platform=Windows


Acrobate du PDF, InDesigner et Photoshopographe
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Explorer ,
Mar 11, 2020 Mar 11, 2020

Thank you JR Boulay!!!!!  This is absolutely amazing.  With the update link you gave me, I'm now able to use Adobe Acrobat Pro XI with Windows 10.  So far so good!

 

I have now subscribed to automatic updates.  Thank you again!  You made my day!

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Community Expert ,
Mar 11, 2020 Mar 11, 2020

There's no point. Acrobat XI is past its end-of-life and won't be updated any more.

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Community Beginner ,
Aug 15, 2021 Aug 15, 2021

Yes, but at least his Adobe XI, works with Windows 10.  The Adobe Pro DC does not work with Windows 10 at all.

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LEGEND ,
Aug 16, 2021 Aug 16, 2021

"The Adobe Pro DC does not work with Windows 10 at all." -- that may come as a bit of a surprise to the millions of people who think they are using it ok under Windows 10. If you have a specific problem maybe we can help but I suggest opening a new discussion. 

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New Here ,
Oct 06, 2022 Oct 06, 2022
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I have not been able to use Adobe Acrobat Pro XI since Windows 10 was updated around December 2019

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