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marilyns22705587
marilyns22705587
Known Participant
September 25, 2017
Answered

Adobe Acrobat professional 8 - repetitive error message re missing plug-in and now printing blank pages

  • September 25, 2017
  • 2 replies
  • 1433 views

I have Adobe Acrobat Professional 8 loaded onto a Windows 7 (64) computer. it was working fine until earlier this year, when I started getting first a Windows alert did I want to allow this program, then an Adobe error message: "Acrobat PDF Browser Plus-in is missing. Please reinstall Adobe Acrobat or Adobe Acrobat Reader to fix this problem." There have been no updates, plus I think I did try to re=install, but not sure since this is "professional."

Anyway, recently having problems with my HP printer and had to reinstall that software..... Now, I can print from Adobe acrobat professional, Microsoft Word and internet and Gmail on Chrome, but when I try to print from Acrobat prof from IE10, I get an Adoble error message "unable to start print job. Is Printer available?" When I hit YES, printer prints a blank page.

HELP and THANX!

This topic has been closed for replies.
Correct answer try67

thank you again.. Some of the forms sent to me can use "typewriter;" some not.

Should I uninstall acrobat professional, then download Reader? or just use Chrome with what I have now, since Chrome doesn't give me the error message and IE just prints a blank page (although used to at least print before I transferred some files from old Vista computer to my Win 7 one. (NOt HP, though).


Using the new version of Reader you'll be able to use a commenting tool

that will allow you to add text to all (non-secured) PDF files.

And yes, you should remove the old version of Acrobat before installing the

new Reader.

On Mon, Sep 25, 2017 at 7:13 PM, marilyns22705587 <forums_noreply@adobe.com>

2 replies

try67
Community Expert
try67Community Expert
Community Expert
September 25, 2017

Acrobat 8 is very old and not compatible with Windows 7. Problems with it

are to be expected.

On Sep 25, 2017 2:06 AM, "marilyns22705587" <forums_noreply@adobe.com>

marilyns22705587
marilyns22705587Author
Known Participant
September 25, 2017

Thank you for your response. What would you suggest I replace it with? I'm confused between available versions of Acrobat and Reader - what's the difference between Acrobat and Reader and what's for free? This is for primarily home use, with opening documents sent to me or forms downloaded; not to create forms.

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
September 25, 2017

thank you again.. Some of the forms sent to me can use "typewriter;" some not.

Should I uninstall acrobat professional, then download Reader? or just use Chrome with what I have now, since Chrome doesn't give me the error message and IE just prints a blank page (although used to at least print before I transferred some files from old Vista computer to my Win 7 one. (NOt HP, though).


Using the new version of Reader you'll be able to use a commenting tool

that will allow you to add text to all (non-secured) PDF files.

And yes, you should remove the old version of Acrobat before installing the

new Reader.

On Mon, Sep 25, 2017 at 7:13 PM, marilyns22705587 <forums_noreply@adobe.com>

marilyns22705587
marilyns22705587Author
Known Participant
September 25, 2017

Additional notes: I don't get the error messages when opening a PDF in Chrome, just in IE.

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