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Participant
August 4, 2021
Question

Adobe Acrobat Proffesional 8 - Need Activation Code

  • August 4, 2021
  • 4 replies
  • 679 views

Hello - My computer crashed and I'm trying to obtain an authorization code to install.  Abode won't provide support or a code enabling use.  Anyone?

This topic has been closed for replies.

4 replies

Amal.
Community Manager
Community Manager
August 13, 2021

Hi there

 

++ Adding to the discussion

 

Adobe Acrobat 8 is an old and EOL application, for more information please check the help page - https://helpx.adobe.com/acrobat/kb/end-support-acrobat-8-reader.html

 

Regards

Amal

try67
Community Expert
Community Expert
August 13, 2021

That's not the issue.

Participant
August 12, 2021

I am in the same boat. Had a PC crash at work that ran this. I have the disc and serial number etc...but it's telling me I have 30 days to activate, and have no ability to do so.

 

I can totally see not supporting the product anymore..but taking away any ability to activate/use a product I've already paid money for, and that still works, is ridiculous, if not illegal.

 

Genuinely don't know what to do here to continue use of this product. 

try67
Community Expert
Community Expert
August 12, 2021

I agree, but there's really nothing that can be done about it. Acrobat 8 can no longer be used.

I do think that Adobe is aware this is problematic, which is why they're offering some people free upgrades, although you should know that Acrobat X is also outdated, and not compatible with any current OS version. You also can't upgrade from it to the current version.

try67
Community Expert
Community Expert
August 4, 2021

No, we can't help. Acrobat 8 is dead and can't be activated any longer, sorry.