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A
Anonymous
November 7, 2016
Question

Adobe Acrobat: "Access denied"

  • November 7, 2016
  • 3 replies
  • 56587 views

Hello everyone,

I want to resolve the "Access denied"  error terrible experience. I get this message when opening my very important file documents after installing Adobe Acrobat DC(15.0)

Could anyone suggest me a proper way how to repair pdf file?

Thanks,

Jorge

    3 replies

    S
    Samuel31019982ougx
    Participant
    November 11, 2024

    Hello, the file name might be too long. That was my issue. I also went to the "Details" page and clicked the blue "Remove Properties and Personal Information", which created a copy of the Adobe PDF and that fixed my problem.

      A
      Anonymous
      November 25, 2016

      Thanks for information and advice

      S
      Community Manager
      sb116Community Manager
      Community Manager
      November 8, 2016

      Hi Jorgeb62337206,

      "Access denied" means that there could be possibly some sort of permission issues with the file, so i would suggest you to check the permissions of that file for your user id.

      For the same please follow the steps below and see if it works:

      • Right click on that file
      • Go to "properties>security tab"
      • Press "continue"
      • In the "permissions for MyFile.pdf" dialog, press "Add"
      • In the "Select Users or Groups" dialog, press "Advanced"
      • The next dialog that pops up is also named "Select Users or Groups". Press "Find Now"
      • Scroll down the list of search results until you find your username
      • Double click on your username and press OK in the "Select Users or Groups" dialog
      • Press OK in the "Permissions for MyFile.pdf dialog and hit ok

      If the issue still persists, please cshare a screenshot of the error you get and also confirm if it happens with other files too.

      Thanks,

      Supriya

      A
      Anonymous
      November 8, 2016

      Thanks for you help friend, but I still getting this error

        S
        Community Manager
        sb116Community Manager
        Community Manager
        November 8, 2016

        Jorgeb62337206,

        Please share the screenshot of the exact error you get by the help of the link below :

        FAQ: How do I capture and post a screen shot or video?

        Also please check if you find this error on the other files too.

        Thanks,

        Supriya

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