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dieters34046397
dieters34046397
Participant
June 15, 2023
Question

Adobe Acrobat Reader 2023 - "Remember current state of Tools pane" does not work

  • June 15, 2023
  • 2 replies
  • 3084 views

Hi,

We are using newest version Acrobat Reader 2023.003.2020 1.

Following setting does not have any effect:

"Edit > Preferences > Documents, and then select Remember current state of Tools pane."

With every new opened file the Tools Pane appears again.

Hope, that someone can help.

 

BR Dieter

This topic has been closed for replies.

2 replies

J
Josiah310956218yn3
Participant
July 15, 2023

I am also experiencing the same thing. I use Windows 11 and have selected the "Remember the current state of Tools pane" but it keeps coming up every time I open a new document, it wasn't like this with the previous version. My current version is 2023.003.20244 and it's just frustrating to constantly close the tools pane all the time. I don't need it!

    R
    Rupil
    Participant
    July 24, 2023

    Absolutely agree. Adobe Reader is bordering on adware. 99% of use cases is to read (only) a doc and that's it.

    Note the ad at the bottom:

     

    Eric Dumas
    Community Expert
    Eric DumasCommunity Expert
    Community Expert
    June 15, 2023

    Hi,

    can you share some technical information? like the version of your operating system and how the software is installed.

    It is possible that when the software was installed centrally (from deployment server) the preferences were added to a roaming folder. Everytime a user logs in, the server and policies resets to the install defaults, hence overwritting your preferences.

    Also, for some applications, it is better to change the preferences without any document opened. This applies the changes to the software not the document.

    dieters34046397
    dieters34046397Author
    Participant
    June 15, 2023

    Hi Eric,

    At present we have 2 machines with Acrobat Reader 23 installed.

    Both were installed stand alone and received automatic update.

    Machine 1: Win 10 Pro, 22H2 with Acrobat Reader 23.001.20174.0 (64 Bit)

    Machine 2: Win 7 Pro (64 Bit) with Acrobat Reader 23.003.2020 1 (32 Bit ?)

    Language: German

    Both machines show similar behaviour.

    On machine 2 I just uninstalled and reinstalled the software. Without success.

    It doesn't matter whether you do the setting with or without an open document.

     

     

      dieters34046397
      dieters34046397Author
      Participant
      June 22, 2023

      Hi,

       

      today I received an update on the Win 7 machine.

      Acrobat Reader 23.003.20215

      Problem still exists.

       

      Just a short question:

      Are there any other people having that problem?

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