Adobe Acrobat Reader not working

Forum|Forum|4 years ago
January 6, 2022
3 replies
360 views

My Adobe Acrobat Reader is not working - none of the functions are opening, ie Edit/Export PDF. I open them but a blank pop up screen appears, or nothing at all. I've tried reinstalling the software, logging out, etc but still the problem is occuring. Can anyone please help?

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rachaelj51831251

Participant

I am having the same problem with it and I have a pc. I have even tried to go through creative cloud and it still will not open the files. It is my default app. and I have a creative cloud subscription. It says it is up to date and when I click open, it just does a pop up and disappears.

gary_sc

Community Expert

There are lots of things that should not be in the Reader's menus, Editing, Export, etc. I think that Adobe does a disservice adding them in the supposed intention of motivating folks to get an Acrobat subscription.

But, to sum up, that's the issue. There are a few things that Reader does well: opening up PDFs, their "form filling-in" functions are industry best, and other basic operations. But if you want to Edit, Export, etc. you do need to upgrade to a paid subscription. It's that or find an alternative PDF program.

Sorry, that's all I can suggest.

K

kate22532579ih01Author

Participant

I should say this is via the Adobe Acrobat app on a Macbook.

Dave__M

Community Expert

Might it be possible that your default PDF handler has been changed from Acrobat Pro to Reader, so Reader is opening instead of Acrobat? I've seen that many times on the Windows side of things.

Dave

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